Bilingual Teller (Spanish/English) – Banking & Customer Care

Woodforest National Bank; Richmond (TX); On-site; USD 37,000 - 52,000; Full time

Job summary

Woodforest National Bank in Texas – Richmond is hiring a Retail Banker to deliver exceptional service while driving product awareness and customer relationships.

You will process transactions, open and maintain accounts, and support branch operations. Fluency in English and Spanish, plus a positive, engaging demeanor, are essential for success in this role. This full-time position may involve occasional travel to nearby branches. Previous in-store banking experience is preferred.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• An Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• A Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & customer service

Bilingual English/Spanish

Positive & engaging

Strong communication

Education

Associate’s degree

Bachelor’s degree

High School Diploma

Job description

Woodforest National Bank in Texas – Richmond is hiring a Retail Banker to deliver exceptional service while driving product awareness and customer relationships.

You will process transactions, open and maintain accounts, and support branch operations. Fluency in English and Spanish, plus a positive, engaging demeanor, are essential for success in this role. This full-time position may involve occasional travel to nearby branches. Previous in-store banking experience is preferred.