Bilingual Teller (Part-Time 30) - Grand Island

Union Bank & Trust; Grand Island (NE); On-site; Part time

Job summary

An established industry player is seeking a Bilingual Teller to join their team in Grand Island. This part-time role is perfect for someone passionate about customer service, as you will be the primary point of contact for customers, handling transactions and resolving issues. You'll have the opportunity to learn about various banking products and services, enhancing your career path within the organization. Ideal candidates will possess strong communication skills and attention to detail, ensuring a positive experience for all customers. Join a dynamic team and make a difference in the community with your contributions!

Qualifications

• High school diploma required; cash handling experience preferred.
• Effective communicator with sales and customer service experience.

Responsibilities

• Process financial transactions accurately and provide excellent customer service.
• Cross-sell bank services and maintain compliance with regulations.

Skills

Customer Service

Cash Handling

Communication

Sales Skills

Attention to Detail

Basic Math Skills

Computer Skills

Education

High School Diploma

Job description

Bilingual Teller (Part-Time 30) - Grand Island

Job Category: Customer Service

Requisition Number: BILIN002794

Posted: February 27, 2025

Employment Type: Part-Time

Location: Grand Island, NE 68803, USA

Description

POSITION SUMMARY: The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues, and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.

NOTE: Starting pay is $16.00/hour. In this entry-level position, the incumbent will be exposed to various types of transactions. Development of knowledge of Union Bank’s products and services allows for advancement through the career path.

Hours: Part-Time (30 hours*): Varied hours Monday – Friday between 9:00 AM – 5:45 PM, Rotating Saturdays 8:15 AM – 12:15 PM *insurance benefits eligible

ESSENTIAL FUNCTIONS:

• Accept and accurately process all financial transactions.
• Maintain responsibility for cash drawer and follow proper balancing procedures.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Provide excellent customer service by providing answers and assistance for customer questions and concerns.
• Cross-sell other bank services and refer customers to other departments to help achieve goals set by management.
• Learn and maintain knowledge of products, fees, and policies, and stay current on offerings to make product suggestions.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Report all compliance issues, violations of law, or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job-related duties as assigned.

QUALIFICATIONS:

• High school diploma
• Cash handling experience preferred
• Accuracy and attention to detail
• Previous sales and customer service experience preferred
• Effective communicator – promotes Union Bank’s customer service philosophy
• Basic math skills and proficient computer skills
• Ability to work independently and exercise good judgment

WORKING ENVIRONMENT:

• Indoor work – not exposed to outdoor elements or hazards
• Ability to stand and/or walk for prolonged periods of time
• Some sedentary work lifting and/or carrying up to 50 lbs. occasionally.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities