Bilingual Teller (Part-Time 30) - Grand Island

Union Bank & Trust Company; Fort Wayne, Grand Island (IN, NE); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Teller to provide exceptional customer service and facilitate various banking transactions. This part-time role offers a dynamic environment where you can develop your skills and knowledge of banking products. As the first point of contact for customers, you will play a crucial role in building relationships and promoting additional services. If you are detail-oriented, enjoy working with people, and are looking for a stepping stone in your banking career, this position is perfect for you. Join a supportive team and contribute to a customer-focused culture while enjoying flexible working hours.

Benefits

Insurance Benefits

Flexible Hours

Career Advancement Opportunities

Qualifications

• Bilingual in Spanish required for effective customer interactions.
• High school diploma and cash handling experience preferred.

Responsibilities

• Process financial transactions accurately and provide excellent customer service.
• Cross-sell bank services and maintain knowledge of products and policies.

Skills

Bilingual in Spanish

Customer Service

Cash Handling

Attention to Detail

Effective Communication

Basic Math Skills

Education

High School Diploma

Job description

POSITION SUMMARY:

The Teller serves as the primary point of contact for customers and non-customers, providing outstanding customer service throughout each interaction. They perform various customer transactions daily, provide information, resolve issues, and identify opportunities to strengthen customer relationships through suggesting other bank products and services.

NOTE:

Starting pay is $16.00/hour. This entry-level position exposes the incumbent to various transaction types. Developing knowledge of Union Bank's products and services can lead to career advancement.

Hours:

Part-Time (30 hours*): Varied hours Monday - Friday between 9:00 AM - 5:45 PM, rotating Saturdays 8:15 AM - 12:15 PM. *Insurance benefits are eligible.

ESSENTIAL FUNCTIONS:

1. Accept and accurately process all financial transactions.
2. Maintain responsibility for cash drawer and follow proper balancing procedures.
3. Handle semi-routine assignments, recognizing deviations from accepted practices.
4. Provide excellent customer service, addressing questions and concerns.
5. Cross-sell bank services and refer customers to other departments to meet management goals.
6. Maintain knowledge of products, fees, policies, and stay current on offerings to suggest relevant products.
7. Ensure compliance with all bank regulations related to job functions.
8. Adhere to all bank policies, laws, and regulations, completing required training and following internal controls.
9. Report compliance issues, violations, or legal concerns as per bank policies.
10. Maintain regular and reliable attendance.
11. Perform other related duties as assigned.

QUALIFICATIONS:

1. Bilingual in Spanish required.
2. High school diploma.
3. Cash handling experience preferred.
4. Attention to accuracy and detail.
5. Previous sales and customer service experience preferred.
6. Effective communication skills that promote Union Bank’s customer service philosophy.
7. Basic math skills and proficiency in computer use.
8. Ability to work independently and exercise good judgment.

WORKING ENVIRONMENT:

1. Indoor work environment, not exposed to outdoor elements or hazards.
2. Ability to stand and/or walk for prolonged periods.
3. Occasional sedentary work involving lifting and carrying up to 50 lbs.

Please review the applicant terms & conditions before proceeding with your application.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to inform all applicants of their rights under federal employment laws. For more information, see the Know Your Rights notice from the Department of Labor.