Bilingual Teller: Customer Experience & Solutions

PNC; Baytown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC is hiring a Teller in Baytown, TX, to deliver a distinctive customer experience and support financial wellbeing. The role emphasizes educating customers about alternatives, identifying banking opportunities, and guiding use of technology and services.

Ideal candidates are bilingual in Spanish and can engage customers in the lobby, while adhering to branch policies and maintaining accurate daily operations. This in-branch position requires in-office collaboration and customer-focused service.

Qualifications

• No university degree required; relevant combination of education and experience may be considered.
• Ability to learn and apply banking products and procedures.
• Spanish bilingual preferred or beneficial for customer interactions.

Responsibilities

• Deliver a high-quality customer experience and educate customers on banking options.
• Identify opportunities during interactions and refer to branch staff as appropriate.
• Engage with customers in the lobby and promote PNC products and technology tools.
• Resolve customer problems using product and procedural knowledge.
• Ensure branch operations and transactions are completed accurately and efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Teller in Baytown, TX, to deliver a distinctive customer experience and support financial wellbeing. The role emphasizes educating customers about alternatives, identifying banking opportunities, and guiding use of technology and services.

Ideal candidates are bilingual in Spanish and can engage customers in the lobby, while adhering to branch policies and maintaining accurate daily operations. This in-branch position requires in-office collaboration and customer-focused service.