Bilingual Teller: Customer Experience & Financial Wellness

Fairygodboss; Loveland (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Dental and vision

Job summary

PNC in Loveland, CO is seeking a Teller to deliver a personalized customer experience, identify banking opportunities, and educate customers on digital tools. The role emphasizes accuracy in daily operations and adherence to branch policies.

Bilingual Spanish is preferred, and in-office work is required. Compensation ranges from $33,000 to $55,000 per year, with eligibility for incentives based on performance.

Qualifications

• Experience in customer service and banking operations preferred
• Spanish language skills are a plus
• Strong communication and problem-solving abilities required

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer\'s problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Loveland, CO is seeking a Teller to deliver a personalized customer experience, identify banking opportunities, and educate customers on digital tools. The role emphasizes accuracy in daily operations and adherence to branch policies.

Bilingual Spanish is preferred, and in-office work is required. Compensation ranges from $33,000 to $55,000 per year, with eligibility for incentives based on performance.