Bilingual Teller

Enterprise Bank & Trust; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid volunteer time off

Charitable matching opportunities

Job summary

Enterprise Bank & Trust is looking for a Bilingual Teller to provide efficient and friendly service to clients. This role involves processing various transactions, supporting clients with their banking needs, and ensuring compliance with established regulations.

The ideal candidate will have a strong background in customer service, excellent communication skills, and a high school diploma. This position offers professional growth opportunities within a supportive community-focused environment.

Qualifications

• Customer service experience required.
• One year of cash handling experience preferred.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Process debit and credit transactions accurately.
• Respond to clients' needs in a courteous manner.
• Educate clients on bank technology.
• Ensure compliance with banking regulations.

Skills

Strong math and problem solving skills

Excellent interpersonal and customer service skills

Strong oral and written communication skills

Ability to operate standard office equipment

Strong organizational skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Google Suite

Salesforce

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable‑matching opportunities. Voted Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title

Bilingual Teller

Summary

Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities.

Essential Duties and Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Responds to clients' needs and inquiries in a courteous and friendly manner.
• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering.
• Refers customers to an internal team of experts when additional financial goals and needs are recognized.
• Educates clients on bank technology, such as mobile and online banking, ATM and ITM.
• Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks.
• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations.
• Assists in opening and closing the branch, following procedures set by corporate security.
• Performs other miscellaneous duties as assigned.

Qualifications

• Strong math and problem solving skills.
• Excellent interpersonal and customer service skills with the ability to cross‑sell products and services.
• Must maintain confidentiality of client transactions and bank records.
• Team‑oriented, possesses a positive attitude and works well with others.
• Strong oral and written communication skills.
• Ability to operate standard office equipment, such as computer work stations, calculators and copier.
• Ability to prioritize, handle multiple tasks and work independently.
• Strong organizational skills and detail‑oriented with high degree of accuracy.
• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities

• None

Education and/or Experience

• High School diploma or equivalent required.
• Customer service experience required.
• Experience working in an environment with individual and team goals, one year of cash handling experience preferred.

Computer and Software Skills

• Skilled in operation of a personal computer, including Microsoft Word and Excel.
• Google Suite
• IBS
• Salesforce

Certificates, Licenses and Registrations

• None

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation to apply for a position at Enterprise Bank & Trust, please contact Human Resources at [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please contact us.