Bilingual Team Lead (OVN) 10:00PM - 6:00AM - Seton Home

Setonhomesa; San Antonio (TX); On-site; Full time

Job summary

An established industry player is seeking a dedicated Team Lead to support the Shelter Supervisor and manage staff at a youth care facility. This role focuses on providing a safe, caring environment while implementing trauma-informed practices. The ideal candidate will have experience in child welfare, strong leadership skills, and a passion for helping young mothers and their children. Join a mission-driven organization that is committed to transforming lives and fostering a positive team environment. If you are ready to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• Minimum 1-year experience in child welfare with youth in social service.
• Must have reliable transportation and valid driver license.

Responsibilities

• Lead and supervise staff while ensuring compliance with program guidelines.
• Provide crisis intervention and counseling to youth in the program.

Skills

Communication

Resilience

Solution Oriented

Leadership

Performance Management

Education

High School Diploma or Equivalent

Associate or Bachelor’s Degree

Tools

KaleidaCare

Job description

Description

Workdays: Tuesday – Saturday

Work Hours: 10:00 p.m. - 6:00 a.m.

Location: 1115 Mission Rd., San Antonio, TX. 78210

Mission: Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children.

Summary:

The Team Lead supports the role of the Shelter Supervisor and is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment. Manage Casa de Milagros Program staff and resources in the care of youth and their children placed at Seton Home. Implement and promote appropriate trauma informed behavioral limits within a safe and caring environment.

Minimum Qualifications:

• Education
  • Minimum High School Diploma or Equivalent.
  • Associate or bachelor’s degree preferred.
• Experience
  • Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting.
  • 2-years employment experience in the child welfare field working with children and/or adolescents in a social service setting preferred.
• License and Credentials
  • Reliable transportation.
  • Valid driver license.
  • Valid vehicle insurance.
• Must provide immunization/shot records.
• Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening.
• Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities.

Position Responsibilities:

Supervisory Duties include but not limited to:

• Responsible for leadership and daily supervision of staff.
• Provide staff with verbal and written feedback as it relates to their job performance—positive feedback as well as corrective action, when necessary. Communicate staff performance with Supervisor, Assistant Program Director and Program Director.
• Review schedules and assignments with staff and residents at least 24 hours in advance of activities.
• Ensures completion of daily behavioral logs by assigned staff.
• Conduct daily transition meetings.
• Serves as the first point of contact in addressing concerns that arise while on shift.
• Assist with completing the shadowing process with new hires.
• Helps foster a positive team environment amongst staff.
• Communicate expectations to staff as it relates to our program and accomplishing program goals.
• Responsible for scheduling in a manner that meets licensing and ORR requirements and ensures the safety of our clients.
• Ensure staff knows, understands and complies with the Flores Settlement Agreement, Minimum Standards, contractor and funder requirements and any other placement requirements.
• Ensures staff knows, understands and implements Residential Child and Youth Care Professional premises; provides training of new staff and retraining of staff not utilizing the model correctly.

Program Duties include but not limited to:

• Lead staff efforts in teaching clients with program goals that currently include socialization, parenting, coping skills, academic, independent living, problem solving, personal hygiene, and acculturation to maximize parenting and life skill development and independent living.
• Provide crisis intervention to youth while maintaining emotional self-control.
• Counsel youth through personal problems using trust-based problem-solving techniques and maintain appropriate boundaries.
• Observe, document and consult with both shelter and program staff on youth behaviors, parenting, and client progress.
• Attend multidisciplinary staffing meetings; alternate facilitation of those meetings as assigned.

Administrative Duties include but not limited to:

• Maintain the daily calendar up to date and ensure completion of designated appointments.
• Ensure completion of outcome measures requiring entry into Seton Home’s data management system (KaleidaCare).
• Ensure completion of accurate and prompt incident reports as outlined in the Minimum Standards.
• Ensure daily room checks are completed; submit any maintenance tickets as needed.
• Assist Resource Coordinator with completion of inventory to ensure regular supplies for daily and long-term resident/cottage needs.
• Complete finance reports of Shelter expenses.
• Supervise the use of shelter expenses for daily use and maintain and/or ensure accurate completion of financial records.
• Provide Executive Services Manager with information for maintenance reports.
• Ability to complete all documentation as required by licensing, contractors, and various funders.

Competencies:

• Communication
• Resilience
• Solution Oriented
• Leadership
• Performance Management

Travel Requirements:

Travel requirements for the position includes 10% local and 10% overnight.

$20.13 + Differential

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.)

Seton Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.setonhomesa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.