Bilingual Team Lead Mgmt

Cricket Wireless Authorized Retailer; Town of Florida (NY); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Base salary $13/hour

Commission eligible with weekly payout

Medical, Dental, Vision after 60 days

Equal opportunity employer

Job summary

Blue Fig USA, an authorized independent retailer of Cricket Wireless, is seeking a Wireless Team Lead Manager to join our St Cloud, FL location. Lead a small team, deliver outstanding customer service, and drive sales by matching plans and devices to customer needs.

Ideal candidates are bilingual in English and Spanish with leadership experience, a passion for wireless tech, and the ability to work evenings and weekends in a fast-paced retail environment.

Qualifications

• Fluent in English and Spanish required.
• Ability to work in a fast-paced environment.
• Customer-focused mindset with a passion for helping others.
• Experience in retail or sales is a plus, but not required.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Provide exceptional customer service and support to all customers.
• Demonstrate solid technical knowledge of wireless products and services.
• Assist customers in selecting the right wireless plans and devices to meet their needs.
• Maintain a clean and organized sales environment.
• Stay updated on the latest wireless technology and industry trends.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.

Skills

Bilingual English/Spanish

Fast-paced environment

Customer-focused

Technical knowledge of wireless

Sales experience helpful

Education

High school diploma or equivalent

Proven leadership skills

Demonstrated ability to meet/exceed sales quotas

Job description

Full-time

Description

Job Title: Wireless Team Lead Management

Company: Blue Fig USA

Location: St Cloud, FL

Job Description:

Blue Fig USA, an authorized independent retailer of Cricket Wireless, is seeking a dedicated Wireless Sales Associate to join our team. With over 90 locations throughout Florida, we are committed to delivering a premium customer experience. Our team of trained wireless experts is focused on providing valuable solutions to meet the wireless needs of our customers.

Key Responsibilities:

- Provide exceptional customer service and support to all customers.

- Demonstrate solid technical knowledge of wireless products and services.

- Assist customers in selecting the right wireless plans and devices to meet their needs.

- Maintain a clean and organized sales environment.

- Stay updated on the latest wireless technology and industry trends.

- Collaborate with team members to achieve sales goals and enhance customer satisfaction.

Skills and Qualifications:

- Fluent in English and Spanish REQUIRED

- Ability to work in a fast-paced environment.

- Customer-focused mindset with a passion for helping others.

- Basic technical knowledge of wireless devices and services.

- Previous retail or sales experience is a plus, but not required.

- Ability to work flexible hours, including evenings and weekends.

Blue Fig USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Requirements

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Experience in prepaid wireless sales.
• Bilingual / English & Spanish

SALARY/ BENEFITS:

• Base Salary Range $13.00 hourly
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days

JOB TYPE:

• Full-Time
• Hourly- Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.