Bilingual Support- Automotive Harness

A3 Solutions, Inc.; Lake Orion (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

A3 Solutions, Inc. is seeking a hands-on Automotive Wire Harness Technician fluent in English and Spanish to provide technical support, troubleshoot product issues, and perform wire harness repairs.

This role serves as a key contact between customers and our internal teams, including our manufacturing facility in Mexico, to resolve quality concerns and support product changes and launches. The successful candidate will read schematics, repair harnesses, and lead containment and root-cause

Qualifications

• Fluent English and advanced Spanish required.
• 2–5 years in automotive industry, preferably wire harness manufacturing.
• Hands-on repair and rework of automotive wire harnesses.
• Able to read electrical schematics, harness drawings, BOMs, and specs.
• Strong troubleshooting, documentation, and customer service skills.

Responsibilities

• Serve as the primary technical contact for wire harness quality, engineering, and manufacturing.
• Troubleshoot electrical and assembly issues using wiring diagrams and BOMs.
• Perform wire harness repairs and rework, including terminal replacement and wire splicing.
• Coordinate containment activities to isolate affected products at customer sites and facilities.
• Lead root-cause investigations and corrective actions to prevent recurrence.
• Support prototype builds, engineering changes, and new product launches.
• Train operators and technicians on harness handling and rework.

Skills

Bilingual English/Spanish

Wire harness manufacturing

Troubleshooting

Electrical schematics

Documentation & communication

Shift flexibility

Education

Technical education in electrical/mechanical/manufacturing

Tools

Electrical testing equipment

Crimping tools

Job description

Position Overview:

We are seeking a hands-on Automotive Wire Harness Technician fluent in English and Spanish to provide technical support, troubleshoot product issues, and perform wire harness repairs and rework. This position serves as a key contact between customers and our internal teams, including our manufacturing facility in Mexico, to resolve quality concerns and support product changes and launches.

Key Responsibilities:

• Serve as the primary technical contact for customer concerns involving wire harness quality, engineering, and manufacturing.
• Troubleshoot electrical and assembly issues using wiring diagrams, harness drawings, bills of materials (BOMs), and engineering specifications.
• Perform wire harness repairs and rework, including terminal replacement, wire splicing, circuit rerouting, and installation of protective coverings.
• Ensure all repairs follow approved work instructions and meet customer quality and functional requirements before release.
• Coordinate containment activities to identify and isolate affected products at customer sites and manufacturing facilities.
• Document quality issues and communicate findings and action plans to the manufacturing team in Mexico.
• Lead root cause investigations and corrective actions to prevent recurring problems.
• Support prototype builds, engineering changes, and new product launches.
• Collaborate with Engineering, Quality, Manufacturing, Supply Chain, and Program Management teams.
• Participate in customer meetings and train operators and technicians on proper harness handling, installation, and rework.

Qualifications:

• Fluency in English and advanced spoken and written Spanish.
• Two to five years of automotive industry experience, preferably in wire harness manufacturing.
• Hands-on experience repairing and reworking automotive wire harnesses.
• Technical background in electrical, mechanical, manufacturing, or a related field.
• Ability to read and interpret electrical schematics, harness drawings, and engineering documentation.
• Working knowledge of automotive connectors, terminals, crimping processes, and electrical testing.
• Strong troubleshooting, documentation, communication, and customer service skills.
• Willingness to work shifts as needed.