Bilingual Store Associate (Spanish & English)

The Sherwin-Williams Company; Newark, Boise (NJ, OH, ID); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Store Associate, where your primary focus will be on delivering exceptional customer service and meeting sales goals. In this part-time role, you'll engage with customers to understand their needs and recommend the best products, all while maintaining a visually appealing store. This position offers the chance to work in a dynamic environment, where your contributions directly impact customer satisfaction and store performance. If you're passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years old and legally authorized to work.
• Proficient in reading, writing, and communicating in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs.
• Achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer Service

Sales Skills

Communication in English

Communication in Spanish

Education

High School diploma or GED

Tools

Tinting and Mixing Equipment

Job description

Store Associate Job Description

Store associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. They are responsible for resolving customer concerns promptly, ensuring maximum client satisfaction, staying updated on product features, and maintaining high quality and visual standards of the products and store. The role emphasizes excellent customer service and meeting sales goals.

Location and Compensation

The selected individual will work at Store #701962, located at 140 W. Main St., Newark, OH 43055.

This is a part-time position with a starting wage of $13.75/hr.

Additional Information

Contact with customers, including minors, and access to cash, electronic equipment, personal information, merchandise, and other valuables may be supervised or unsupervised. A criminal history review is required to protect the business, its reputation, and the safety of all stakeholders.

Job Responsibilities

1. Ensure high levels of customer satisfaction through excellent sales service
2. Assist customers in person and over the phone by determining needs and presenting appropriate products and services
3. Build productive trust relationships with wholesale and retail customers
4. Process sales transactions accurately following policies and procedures
5. Achieve sales goals on a monthly, quarterly, and yearly basis
6. Maintain accurate work order files and formulas
7. Pull products from the sales floor or warehouse as needed
8. Tint and mix products according to customer specifications
9. Stock shelves and set up displays
10. Clean store equipment
11. Load and unload delivery trucks
12. Assist with deliveries when needed
13. Maintain in-stock and presentable areas
14. Stay knowledgeable about products and discuss options with customers
15. Follow inventory control procedures
16. Suggest ways to improve sales

Minimum Requirements

• Must be at least 18 years old
• Legally authorized to work without sponsorship
• Proficient in reading, writing, and communicating in English and Spanish
• Able to lift up to 50 lbs regularly and 70 lbs occasionally, with or without accommodation
• Willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications

• Valid, unrestricted Driver's License
• High School diploma or GED
• At least 1 year of experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment