Bilingual Store Associate (Spanish)

Sherwin-Williams; Waterford (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Sherwin-Williams is seeking a Store Associate in Waterford, CT to ensure excellent customer satisfaction through effective sales service. Responsibilities include assisting customers, processing sales transactions, and maintaining product knowledge. Candidates must be at least 18 years old, possess a valid Driver’s License, and be able to lift up to 50 lbs.

This position offers opportunities to interact with customers, providing support and recommendations, while adhering to company policies and striving to meet sales goals.

Qualifications

• Must be 18 years of age or older.
• Must be legally authorized to work in the U.S.
• Must possess a valid, unrestricted Driver’s License.
• Ability to lift and carry up to 50 lbs frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.
• Process sales transactions accurately.
• Maintain precise work order files.

Skills

Customer service

Sales techniques

Product knowledge

Communication

Bilingual (English and Spanish)

Education

High School diploma or GED

Job description

Job Overview

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and the store. Store Associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #705402, located at: 99 Boston Post Road, Waterford, CT 06385.

Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. The Company determines that a review of criminal history is necessary to protect the business and its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications

• Have at least a High School diploma or GED.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position.
• Have previous work experience selling paint and paint-related products.
• Have previous work experience operating tinting and mixing equipment.

Compensation and Benefits

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions, including skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Employment Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.