Bilingual Store Associate (Spanish)

Sherwin-Williams; Ledgewood (NJ); On-site; USD 20,664 - 26,174; Full time

Job summary

Sherwin‑Williams is seeking a Store Associate for Store #705254 in Ledgewood, NJ. You will work closely with wholesale and retail customers to determine needs, present products, and resolve concerns to maximize customer satisfaction.

Responsibilities include handling sales, stocking displays, tinting and mixing products, and assisting with deliveries. The role requires a high school diploma or equivalent, bilingual communication, and the ability to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted driver's license.
• Able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and over the phone to determine needs and present products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately according to policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain stock and set up displays, and tint/mix products as needed.
• Load/unload delivery trucks and assist in deliveries when required.
• Stay knowledgeable on products and discuss available options.
• Comply with inventory control procedures and suggest improvements.

Skills

Bilingual (English & Spanish)

Customer service

Sales mindset

Education

High School Diploma or GED

Tools

Tinting and mixing equipment

Job description

Job Description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin‑Williams products, recommend solutions, and promptly resolve any concerns to ensure maximum client satisfaction. They also stay up-to-date with product features, maintain high quality and visual standards, and consistently meet the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment

Location

Store #705254, 509 New Jersey Sr 10, Ledgewood, NJ 07852

Equal Employment Opportunity

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.