Bilingual Store Associate (Spanish)

The Sherwin-Williams Company; Clarkston (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Associate for Store #1459 in Clarkston, MI. This bilingual English/Spanish role focuses on delivering excellent customer service, helping customers select products, and driving sales in a retail environment.

Responsibilities include handling transactions, stocking displays, assisting with deliveries, and maintaining product knowledge. You will work in a fast-paced setting requiring evenings and weekends as needed.

Qualifications

• Minimum 18 years of age.
• Authorized to work in United States without sponsorship.
• English and Spanish language proficiency.
• Valid, unrestricted Driver's License.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service and customer satisfaction.
• Assist customers in person and by phone at Store #1459.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and per policies.
• Meet monthly, quarterly, and yearly sales goals.
• Stock shelves and set up displays.
• Assist in loading/unloading delivery trucks and deliveries as needed.
• Maintain inventory and product knowledge to assist customers.
• Suggest improvements to drive sales.

Skills

Bilingual English/Spanish

Customer service

Sales

Cash handling

Inventory management

Education

High School diploma or GED

Job description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business, its operations and reputation, and to safeguard the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

This is a bilingual English and Spanish role!!

The individual selected for this role will be expected to work at Store #1459 located at 7066 SASHABAW RD, CLARKSTON MI 48348 4736

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment