Bilingual Sr Personal Banker - Sulphur Springs, TX

First Convenience Bank; Sulphur Springs (TX); On-site; USD 25,000 - 45,000; Part time

Job summary

An established industry player is seeking a Bilingual Personal Banker to deliver outstanding customer service in a dynamic retail banking environment. This role involves processing transactions, balancing daily operations, and engaging with a diverse clientele, including Spanish-speaking customers. The ideal candidate will thrive in a fast-paced setting, demonstrate strong teamwork skills, and be flexible with scheduling. Join a forward-thinking organization that values customer satisfaction and offers opportunities for personal and professional growth.

Qualifications

• Six months of retail or customer service experience preferred.
• Must be bilingual in English and Spanish.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Process deposits, payouts, and balance daily operations.
• Cross-sell bank services and products to diverse customers.

Skills

Customer Service

Bilingual (English/Spanish)

Teamwork

Flexible Schedule

Education

High School Diploma or Equivalent

Job description

Job Title: Bilingual Personal Banker

Location: FCB Sulphur Springs Wal-Mart, 1750 S. Broadway St., Sulphur Springs, Texas, United States

Position Type: Part Time - 20 hours per week

Requirements

1. Six months of work experience in a retail or customer service environment preferred
2. Must be able to get along with co-workers and work effectively in a team environment
3. Must be able to work a flexible schedule including evenings, weekends, and holidays
4. Schedules are prepared based on business need and subject to change at any time
5. High school diploma, high school equivalency, or currently attending high school
6. At least 18 years of age
7. Must successfully pass background investigation according to company policy
8. Must be bilingual in English/Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Responsibilities include:

1. Follow established policies in accordance with the bank and supervisor’s direction
2. Accountable for personal achievement of monthly new account production as assigned by management
3. Process deposits and payouts accurately, balance daily operations
4. Receive cash and checks, verify amounts, and check endorsements
5. Examine cash to guard against counterfeit checks and ID
6. Enter transactions into computer and issue receipts
7. Sell and prepare money orders, cashier’s checks, wires, bonds, traveler’s checks, and certificates of deposit
8. Process Western Union wires and cash advances
9. Cross-sell bank services and products
10. Provide bank services to a diverse customer base, including Spanish-speaking clients
11. Perform other tasks as directed by supervisors

Environmental and Physical Requirements

1. Ability to stand or walk for extended periods
2. Work in a high-volume, stressful, and noisy environment
3. Operate a computer and office machinery
4. Lift up to 25 lbs

FCBI is an equal opportunity employer.