Bilingual Sr Personal Banker

First National Bank Texas; Edinburg (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

First National Bank Texas in Texas seeks a customer-focused teller to handle cash and deposits in a high-volume branch. You will work under supervision while adhering to bank policies and contributing to daily sales and service goals.

The role requires bilingual English/Spanish communication, a high school diploma or equivalent, and the ability to work a flexible schedule including evenings, weekends, and holidays. Background checks apply.

Qualifications

• Candidates must be at least 18 years old.
• High school diploma, GED, or current student status.
• Ability to communicate clearly in both Spanish and English.
• Six months of cashiering or transaction handling experience in a retail or customer service setting.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a busy sales environment.
• Follow bank policies and supervisor directions.
• Evaluate customer relationships to offer bank products and services.
• Support monthly new account production goals.

Skills

Bilingual Spanish/English

Cash handling

Teamwork

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Ability to communicate clearly and professionally in both Spanish and English
• * Six months of accountable cash handling/transaction management in a retail or customer service environment
• * Successful completion of the FNBT Step Program for internal employees
• * Must be able to get along with co-workers and work effectively in a team environment.
• * Must be able to work a flexible schedule including evenings, weekends, and holidays.
• * Must successfully pass background investigation according to company policy

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Follow the established policies in accordance with the bank and the supervisor's direction
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Regular and predictable attendance and punctuality
• * Perform other tasks requested by supervisors as they relate to the bank and its functions

• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time.
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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