Bilingual Spanish Verification Documents Administrator (Remote - Rochester, NY)

Maximus; City of Rochester (NY); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Annual bonuses

Health insurance

401K plan

PTO & holidays

EAP program

Job summary

Maximus in Rochester, NY is hiring a Bilingual Spanish Verification Documents Administrator to join the NYSOH team. The role starts with five days of onsite training in Rochester, with the possibility to work remotely after successful completion.

Candidates must reside within 100 miles of Rochester and be fluent in English and Spanish to verify documents for health marketplace accounts. You will review image documents, compare data to applications, and determine if documents validate the

Qualifications

• High school diploma or GED required and 0-2 years of relevant professional experience.
• Must be fluent in English and specified secondary language (Spanish).
• Must be able to speak, read and translate in Spanish and English fluently.

Responsibilities

• Review imaged documents and account details to verify information.
• Follow procedures to determine if documents validate the application data.
• Generate notices to consumers requiring follow-up actions.
• Escalate documents or accounts for further research or review as needed.
• Work in a fast-paced environment and maintain up-to-date knowledge of programs.

Skills

Bilingual Spanish

English fluency

Education

High school diploma or GED

Job description

General information

Date

Friday, October 23, 2026

City

State

NY

Country

United States

Working time

Full-time

Description & Requirements

Maximus is currently hiring for Bilingual Spanish Verification Documents Administrators to join our New York State of Health (NYSOH) team. This opportunity requires 5 days of onsite training in Rochester, NY with opportunity to work remotely after successful completion of the 5 days onsite. Candidates must reside within 100 miles of Rochester , NY.

The Verifications Documents Administrator is responsible for reviewing documents associated with a Marketplace account and making the decision whether the document(s) validate the information attested to for the New York State of Health.

Why Maximus?

• Competitive Compensation - Annual bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities

• Under close supervision, retrieve the imaged document and account from the system using information provided within the task.
• Follow the process document, conduct simple research of the information on the document(s) and compare that information against the application to determine if the document validates the application data.
• Under close supervision, generate notices to consumers who need to take follow up action.
• Under close supervision, determine if the document or account needs to be escalated to research or account review for further work.
• Under close supervision, determine if the document or account needs to be given to the client and then create a manual task.
• Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
• Perform other duties as may be assigned by management.
• Meets all performance requirements associated with Verification Documents processes.
• Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.
• Accurately reports tasks completed and hours worked.
• Maintains an understanding of the Enrollment and Eligibility processes and policies.
• Maintains updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position.
• Maintains an understanding of continually referenced policies and procedures associated with tasks completed within the role.
• Responsible for adhering to established safety standards.
• Must be able to remain in a stationary position for an extended period of time.
• Work is constantly performed in an office environment.
• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Must be fluent in English and specified secondary language.
• Must be able to speak, read and translate in Spanish and English fluently.
• Residency within 100 miles of Rochester, NY.
• Ability to type and process material in an expeditious manner.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently.
• Ability to follow instructions and perform repetitive tasks.
• Ability to learn new software programs.
• Ability to regularly attend work at various shift times as assigned.

Home Office Requirements

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router.
• Must currently and permanently reside in the Continental US.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail].