Bilingual Spanish Retail Sales Consultant

AT&T; Cerritos (CA); On-site; USD 43,000 - 105,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid time off and holidays

Sick leave

Parental leave

Adoption reimbursement

Disability benefits

Life insurance

Employee discounts

Job summary

AT&T in Cerritos, CA is seeking a Bilingual Spanish Retail Sales Consultant to help customers understand and choose the right wireless, data, and entertainment products. The role emphasizes selling skills, product demonstrations, and delivering exceptional customer experiences in a fast-paced retail environment.

Ideal candidates are fluent in Spanish and English, with a competitive drive to meet goals. The position offers generous benefits, commission opportunities, and a focus on staying

Qualifications

• Strong customer service focus and ability to handle multiple tasks in a fast-paced retail setting.
• Proven ability to meet or exceed sales targets through needs-based selling.
• Solid knowledge of devices, data plans, Wi‑Fi and entertainment products.

Responsibilities

• Assist customers in selecting products and solutions to fit their needs.
• Demonstrate products and explain features to customers.
• Keep up-to-date on latest technology and offerings to support informed decisions.
• Provide prompt, courteous service and resolve customer questions or concerns.

Skills

Customer service

Sales

Product knowledge

Communication

Teamwork

Job description

JobTitle : Bilingual Spanish Retail Sales Consultant - CERRITOS, CA (CERRITOS BLOOMFIELD) JOBKEYJOBCODE : 16000025 Wage Scale/Schedule/ Class/Level : Y6 Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT

GENERAL DUTIES : The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Customer Experience and Sales Possess a competitive spirit and desire to meet and exceed sales goals Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools Understand customers' needs and help them discover how our products meet those needs Multi-task in a fast paced team environment Educate and engage customers through product demonstrations Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-120799

Test Name : TestApplicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs Skill Code : Skill Name : SkillApplicability :

ADDITIONAL JOB INFORMATION : Our Retail Sales Consultant’s earn between $20.825 - $21.7125 per hour plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).Sick leavePaid Parental LeaveAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness, accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneCandidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

PERFORMANCE/ATTENDANCE : Weekly Hours: 40 Time Type: Regular Location: USA:CA:Cerritos:17500 Bloomfield Ave:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.