Bilingual Spanish -Part Time Teller Goliad

PNC; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the banking sector is seeking a Teller in San Antonio, Texas. This role involves providing exceptional customer service, performing high-volume transactions, and educating customers on banking products. Candidates should possess strong relationship skills and a customer-focused mindset. PNC values inclusivity and offers comprehensive benefits, including health coverage and 401(k) matching.

Benefits

Health Coverage

401(k) Matching

Wellness Programs

Paid Time Off

Qualifications

• Candidates should demonstrate relevant knowledge, skills, and abilities.
• No prior experience or degree required.

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing.
• Process various customer interactions and educate on financial options.
• Follow all policies and procedures, demonstrating sound judgment.

Skills

Customer Service

Communication

Problem Solving

Multitasking

Digital Awareness

Education

No Degree required

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers, fostering an inclusive workplace where all employees feel respected, valued, and have opportunities to contribute to the company's success. As a Teller (Full Time/Part Time), you will provide exceptional customer service, perform high-volume banking transactions accurately, educate customers on innovative technology, and develop banking product referrals through strong relationship skills. This position is within PNC's Retail Branch Banking Network, based in San Antonio, Texas, at the Goliad branch.

Bilingual Spanish Required

Job Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty, while increasing share of wallet. Process various customer interactions, educate on financial options, identify banking opportunities, and refer appropriately.
• Engage with customers in the lobby to connect and position PNC products to meet their needs, leveraging technology and resources.
• Apply product and procedural knowledge to resolve customer issues.
• Follow all policies and procedures, demonstrating sound judgment. Ensure efficient and accurate completion of teller and branch operations.

Employee Expectations

PNC employees take pride in our reputation and are expected to be:

• Customer Focused - Prioritize customer needs and satisfaction in all decisions, creating tailored solutions.
• Managing Risk - Assess and manage risks associated with business activities, supporting PNC's Risk Management Framework.

Learn more about our team opportunities by watching this video.

Qualifications

Candidates should demonstrate relevant knowledge, skills, and abilities. Below are the skills, competencies, experience, and educational requirements for success in this role.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Opportunity Identification, Technology Leveraging, Proactive Sales

Core Competencies

Accuracy, Customer Needs Addressing, Banking Products, Digital Awareness, Communication, Fraud Prevention, Multitasking, Problem Solving, Customer Understanding

Work Experience

No prior experience or degree required. A combination of education, certifications, and experience (including military) may be considered.

Education

No Degree required

Certifications & Licenses

None required

Benefits

PNC offers comprehensive benefits, including health coverage, 401(k) matching, wellness programs, paid time off, and more. Part-time employees accrue vacation after 90 days. For details, visit Your PNC Total Rewards.

Accommodations & EEO

If accommodations are needed during the application process, contact [e-mail] or call 877-968-7762. PNC is committed to an inclusive workplace and provides reasonable accommodations. We are an equal opportunity employer, respecting all protected categories.

Additional Information

This position complies with FDIA, SAFE Act, and FINRA requirements regarding criminal history disclosures. For California residents, see the California Consumer Privacy Act Privacy Notice.