Bilingual Spanish Medical Assistant

Progressive HR Strategies Inc; New Orleans (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in New Orleans is seeking a Medical Office Assistant (MOA) to ensure quality patient care under the supervision of licensed personnel. This role involves initial patient interactions, diagnostic procedures, and supervising MOA staff, while requiring strong communication skills and a foundation in patient-centered care.

Qualifications

• High school diploma or equivalent required.
• 3 years' experience or an accredited training course necessary.
• Fluency in English and Spanish is a plus.

Responsibilities

• Perform patient assessments and diagnostics under supervision.
• Communicate patient care problems to the lead physician.
• Supervise and assign duties to MOA staff.

Skills

Excellent oral and written communication skills

Ability to work in a culturally diverse environment

Fluent in English and Spanish

Education

High school diploma or equivalent

Completion of an accredited medical office assistant training course

Documented validation of technical skills or completion of an organized course for nursing assistants

Job description

Provides routine patient care to adults under the supervision of licensed personnel. Responsible for initial patient interaction including blood pressure monitoring, glucose monitoring, blood draws, vaccination, and patient education. Directly assigns and monitors the daily duties of all MOA staff and works with the licensed nursing staff supervisor to assure efficient high quality patient care services.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• Documented validation of technical skills or completion of an organized course for nursing assistants or a minimum of 3-years' experience is required.
• Completion of an accredited medical office assistant training course, military corpsman training program, or nursing assistant course.
• Ability to use various computer programs, applications and standardized word processing required.
• Excellent oral and written communication skills.
• Ability to work in a culturally diverse, patient-centered, holistic atmosphere.
• Familiar with operation of electronic office machines (phones, copier, fax)
• Fluent in English and Spanish

KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS

• Patient Assessments and diagnostics
• Performs patient assessment (vital signs, allergies, referring physician, glucose monitoring) under the direction of licensed personnel; documents appropriately.
• Communicates clearly and concisely with co-workers all relevant information necessary for quality patient care.
• Reports all unusual conditions or patient reactions to the staff physician.
• Provide appropriate patient education as required.
• Accurately performs diagnostic procedures; urinalysis, venipuncture, lab testing, lab draws, and appropriately completes the required documentation for all State laboratories
• Collects specimens according to the specific laboratory requirements
• Maintains and updates log of labs.
• Supervision and Leadership
• Assigns and communicates all daily Medical Office Assistant (MOA) duties.
• Monitors and assures efficient completion of MOA duties
• Communicates patient care problems or any MOA issues or concerns to lead physician.
• Works with MOA's and the lead physician to identify continuing education needs of MOA's.
• Ensures all patient appointment reminder calls are performed daily.
• Provides input and assists the lead physician with annual performance reviews of MOA personnel.
• Supply and organization

Responsible for cleaning and stocking exam and treatment rooms.

• Checks equipment assigned to patient care; inventories clinic supplies.
• Responsible for notifying the supervisor of needed supplies in a timely manner.
• Additional tasks as needed
• Cross trains with other support staff to assist as needed as relating to patient care.
• Exhibits a willingness to learn new tasks.
• Ask questions before beginning an unfamiliar assignment.