Bilingual (Spanish) Lasik Patient Care Coordinator -Orlando, FL Area

LasikPlus (LCA-Vision Inc.); Orlando (FL); Presencial; USD 24.796 - 27.552; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with match

Paid time off

Comprehensive medical benefits

Ongoing professional development opportunities

Descripción de la vacante

LasikPlus (LCA-Vision Inc.) in Orlando, FL is seeking a Lasik Patient Experience & Sales Coordinator. This role involves delivering exceptional service throughout the patient journey, supporting LASIK procedures, and guiding patients on treatment options.

Candidates should be bilingual in Spanish and have a passion for helping others. Full training is provided along with competitive compensation packages, including medical benefits and a 401k match.

Formación

• Previous experience in sales, retail, hospitality, or customer service preferred.
• Experience in vision care or healthcare is a plus.
• Ability to multitask and thrive in a fast-paced environment.

Responsabilidades

• Deliver exceptional customer service and create a positive patient experience.
• Support the clinical team during LASIK procedures.
• Guide patients through treatment options and care instructions.

Conocimientos

Bilingual in Spanish

Strong communication skills

Self-motivated

Detail-oriented

Relationship-building skills

Descripción del empleo

Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States?

Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] – and help us transform the lives of our patients!

We are looking for additional team members who are bilingual in Spanish to join our Orlando, FL vision center(s). We provide training for this role which involves medical, patient care, customer service, clinical, and sales skills. We offer a competitive salary [$18-$20/hr to start depending on experience], lucrative incentive plan(s), a 401k with a match, PTO, paid holidays, comprehensive medical benefits and ongoing professional development opportunities!

Required: Bilingual in Spanish

Lasik Patient Experience & Sales Coordinator

Key Responsibilities

• Deliver exceptional customer service and create a positive patient experience throughout the consultation and treatment journey
• Support the clinical team during LASIK procedures to ensure a seamless patient experience
• Guide patients through treatment options, expectations, and post‑procedure care instructions
• Build trust with patients through clear communication, education, and personalized support
• Conduct virtual consultations and follow‑up calls to answer questions and help patients feel confident in their decision
• Coordinate scheduling and confirm appointments with patients
• Prepare and manage patient documentation and records with a high level of accuracy and confidentiality
• Assist patients in understanding financing, insurance, and payment options
• Process patient payments and maintain accurate financial records
• Utilize advanced diagnostic technology and systems to support the patient consultation process
• Ensure all consent and pre‑procedure paperwork is completed accurately and efficiently

Qualifications

• Previous experience in sales, retail, hospitality, or customer service preferred but not required
• Experience in vision care or healthcare is a plus, but not required
• Strong communication and relationship‑building skills
• Self‑motivated with a proactive, results‑driven mindset
• Detail‑oriented with strong organizational skills
• Ability to multitask and thrive in a fast‑paced environment
• Comfortable working independently while also collaborating with a team
• Passion for helping people feel confident and cared for throughout their experience

We provide full training!

LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] is an equal opportunity employer. This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the applicant. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment relationship or employment contract, whether express or implied.