Bilingual Spanish/English Virtual Assistant $4 pr hr pay part time

GLOBAL PACIFIC SUPPORT; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Bilingual Virtual Assistant fluent in Spanish and English to provide exceptional customer service. The role involves managing inbound calls, scheduling appointments, and maintaining detailed records. Ideal candidates will have experience in remote customer support and a professional home office setup. Applicants must submit an updated CV and an introductory video highlighting their expertise.

Qualifications

• Fluent in both spoken and written Spanish and English.
• Proven experience in customer service or call answering.

Responsibilities

• Answer and manage inbound calls in both Spanish and English.
• Handle general inquiries and provide information about services.
• Maintain call logs, customer records, and follow-up notes.

Skills

Communication

Organizational Skills

Time Management

Tools

Google Workspace

Zoom

VOIP

Job description

We are seeking a reliable and professional Bilingual Virtual Assistant (Spanish/English) to handle inbound calls and provide exceptional customer service. The ideal candidate will be fluent in both Spanish and English, possess excellent communication skills, and have experience in remote customer support. This role requires a calm demeanor, attention to detail, and the ability to multitask in a fast-paced virtual environment. PLEASE NOTE: ONLY CANDIDATES WITH UPDATED CV AND AN INTRO VIDEO WILL BE PROCESSED.

Key Responsibilities:

• Answer and manage inbound calls in both Spanish and English.
• Take accurate messages and forward calls to appropriate departments/personnel.
• Handle general inquiries and provide information about services.
• Schedule appointments or consultations as needed.
• Maintain call logs, customer records, and follow-up notes.
• Ensure a professional and friendly tone on every call.
• Escalate urgent issues to the appropriate team members promptly.

Requirements:

• Fluent in both spoken and written Spanish and English.
• Proven experience in customer service or call answering (remote preferred).
• Quiet, professional home office setup with a reliable internet connection.
• Strong organizational and time-management skills.
• Familiarity with phone systems, CRMs, and scheduling tools is a plus.
• Availability to work within business hours (flexible based on company needs).

Preferred Qualifications:

• Experience working with service-based or medical businesses.
• Comfortable using tools like Google Workspace, Zoom, or VOIP platforms.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [e-mail] with the subject line "Bilingual VA Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE.