Bilingual Spanish/English Medical Receptionist

West Cecil Health Center; Elkton (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

West Cecil Health Center is looking for a dedicated Bilingual Spanish/English Medical Receptionist to support their healthcare team in Elkton, Maryland. This full-time position requires responsibilities such as greeting patients, managing communications, and ensuring patient confidentiality. With opportunities for growth and comprehensive benefits, this role is ideal for someone warm, outgoing, and detail-oriented.

Benefits

Medical, dental, and vision insurance

Health Reimbursement Arrangement

Employer-paid life, AD&D, and disability insurance

401(k) with employer match

Generous paid time off and volunteer time

Education reimbursement

Qualifications

• High school diploma or equivalent is required.
• Experience as a receptionist preferred.
• Warm demeanor and excellent telephone etiquette.

Responsibilities

• Greet and direct patients in a courteous manner.
• Handle telephone and fax communications efficiently.
• Verify patient insurance and collect necessary fees.

Skills

Bilingual Spanish/English

Telephone skills

Attention to detail

Customer service

Confidentiality

Education

High school diploma or equivalent

Job description

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West Cecil Health Center (WCHC) is seeking a dedicated Medical Receptionist to join our team at our new location in Elkton, Maryland.

WCHC is a thriving nonprofit, community health organization that provides comprehensive and collaborative patient-centered healthcare services. Based primarily in Elkton, some travel to Conowingo, or Havre de Grace may be required. Bilingual skills are a plus.

As a Medical Receptionist, you will support our care team by:

• Greeting all persons and directing them to the appropriate location in a courteous, polite, and helpful manner.
• Providing efficient and professional telephone and fax services, processing messages promptly, and responding to portal messages.
• Respecting and maintaining patient privacy and confidentiality at all times.
• Registering patients according to WCHC protocol.
• Determining the financial status of patients, copying insurance cards, identification, and information, and collecting fees or deductibles as needed.
• Verifying insurance.
• Confirming appointments.
• Providing assistance with official correspondence.
• Maintaining a neat and orderly work area.
• Participating in staff and educational meetings.
• Assisting with referrals and prescription requests.
• Reporting detailed patient cases to providers.

Why should you apply?

• Growth and advancement opportunities
• Company-sponsored events
• Employee engagement committees
• Comprehensive benefits including:
• Medical, dental, and vision insurance
• Health Reimbursement Arrangement
• Employer-paid life, AD&D, and disability insurance
• 401(k) with employer match
• Generous paid time off and volunteer time
• Paid holidays
• Education reimbursement

This role might be right for you if you:

• Have a high school diploma or equivalent.
• Have experience as a receptionist.
• Are warm and outgoing.
• Have excellent telephone skills and etiquette.
• Can work well under pressure.
• Work accurately and efficiently.

At WCHC, we embrace diversity and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or veteran status.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Healthcare Administration

Industries

• Healthcare

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