Bilingual Spanish Customer Service & Sales Pro

Jobtome; Evergreen (MT); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role emphasizes high-quality service, sales achievement, and accurate handling of transactions within a store near Schofield, WI.

Responsibilities include assisting customers, processing sales, stocking and tinting products, and delivering excellent service while meeting sales goals.

Formación

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conocimientos

English language

Spanish language

Customer service

Educación

High School diploma or GED

Descripción del empleo

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role emphasizes high-quality service, sales achievement, and accurate handling of transactions within a store near Schofield, WI.

Responsibilities include assisting customers, processing sales, stocking and tinting products, and delivering excellent service while meeting sales goals.