Bilingual Spanish Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Madison (WI); Ibrido; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Advance America in Madison seeks a Bilingual Consumer Lending Sales Specialist (Full Time) to deliver exceptional service, acquire customers, and meet branch sales goals. The role requires Bi-Lingual Spanish, strong math and communication skills, and adherence to regulatory standards.

The CLSS will drive customer engagement through storefront and online channels, educate on loan terms, manage a growing loan portfolio, and contribute to community marketing initiatives while upholding company

Competenze

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required; one year in sales, retail, banking, or collections preferred.

Mansioni

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing a growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork.

Conoscenze

Bilingual Spanish

Customer service

Sales

Communication

Cash handling

Typing

Computer literacy

Formazione

High School Diploma

Some college

Descrizione del lavoro

Advance America in Madison seeks a Bilingual Consumer Lending Sales Specialist (Full Time) to deliver exceptional service, acquire customers, and meet branch sales goals. The role requires Bi-Lingual Spanish, strong math and communication skills, and adherence to regulatory standards.

The CLSS will drive customer engagement through storefront and online channels, educate on loan terms, manage a growing loan portfolio, and contribute to community marketing initiatives while upholding company