Bilingual Spanish Collections Representative

Transworld Systems Inc; Town of Texas (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is looking for a Remote Collections Representative to join their team. This role involves making outbound calls and handling inbound inquiries about past-due accounts. Candidates must be self-motivated, able to work from home, and bilingual in Spanish. The position offers competitive pay, paid training, and a supportive team environment with opportunities for growth.

Benefits

Paid training

Generous bonus opportunity

Comprehensive benefits package including medical, dental, vision

401k retirement plan with employer matching

Paid time off and holidays

Qualifications

• Bilingual Spanish speaking required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiation skills essential.

Responsibilities

• Responsible for outbound calls and accepting incoming calls regarding past due accounts.
• Secure payments on accounts that are past due.

Skills

Negotiating

Customer Service

Problem Solving

Confidentiality

Multitasking

Education

High School diploma or equivalent

Job description

Overview

Please Note:After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

The position requires bilingual Spanish speaking.

Work Location:This is a remote/work from home position.

Compensation:$14-$16 per hour

Build Your Future! Come join our thriving team as aRemoteCollections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

For Remote Positions:The minimum internet speed requirements for remote work are as follows:

• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

INDSJ