Bilingual/Spanish Case Manager, HOPWA Scattered-Site Housing Program (SSHP)

ZipRecruiter; New York (NY); On-site; USD 52,000; Full time

Job summary

An established community organization seeks a Bilingual Case Manager to provide essential support to clients facing challenges such as homelessness and mental health issues. This role involves conducting assessments, connecting clients to vital services, and advocating on their behalf. The ideal candidate will have strong communication skills, relevant experience, and a commitment to inclusivity. Join a dedicated team that values diversity and aims to make a meaningful impact in the lives of individuals and families in need. If you are passionate about helping others and possess the necessary skills, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

403(b) Retirement Plan

Paid Time Off

Holidays

Qualifications

• Bachelor's or Associate degree with relevant experience.
• Strong communication skills and bilingual proficiency required.

Responsibilities

• Conduct intakes, assessments, and service plans for clients.
• Connect clients to necessary medical and legal services.
• Monitor clients' progress and maintain documentation.

Skills

Communication Skills

Client Advocacy

Case Management

Documentation Skills

Bilingual Proficiency

Education

Bachelor's Degree

Associate Degree

Relevant Experience

Tools

Microsoft Office Suite

Job description

Who We Are: CAMBA is a community organization comprising staff, volunteers, clients, donors, neighbors, and partners dedicated to building an inclusive New York City. Our mission is to ensure all children and adults have access to resources and support to thrive. We offer over 180 integrated programs across Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, reaching more than 73,000 individuals and families, including nearly 13,000 youth. CAMBA serves a diverse population, including new mothers in Brownsville and job seekers in the Rockaways, with over half of our clients being immigrants and refugees. More than 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

HOPWA scattered-site housing provides 50 supportive housing units for PLWHA, primarily throughout Brooklyn. The case management staff focus on removing barriers to maintain housing by ensuring clients’ basic needs are met and connecting them to services such as mental health and substance abuse treatment. The operations team works on maintaining habitability standards, addressing repairs, identifying new units, negotiating leases, and preparing units for new tenants. Clients contribute 30% of their income towards rent.

Position: Bilingual Case Manager

Reports To: Program Manager

Location: 19 Winthrop Street, Brooklyn, NY 11225

What the Bilingual Case Manager Does:

• Provide all contract-funded activities, including conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conferences, etc. Ensure all client services are documented and entered into Client Track. Assist clients in maintaining primary medical care and adhering to treatment.
• Connect clients to necessary services such as medical, mental health, substance use treatment, legal aid, and entitlements.
• Monitor clients' progress towards their goals through scheduled contact and visits; document progress notes.
• Act as a liaison and advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
• Escort clients to appointments (educational, medical, social services).
• Assist clients with benefits and entitlements applications; monitor outcomes.
• Collect documentation and maintain client files.
• Conduct at least one home visit per month.
• Report repair issues to the Housing Specialist.
• Monitor clients’ living conditions.
• Meet monthly projections and provide information for program reports.
• Maintain client charts in an audit-ready state.

Minimum Education/Experience Required:

• Bachelor's or Associate degree with one year of relevant experience, or
• Two years of equivalent experience with sufficient education and technical skills to understand work orders, perform basic maintenance tasks, and document work.

Other Requirements:

• Relevant experience, preferably in a mid-sized organization working with individuals experiencing homelessness, mental illness, and/or substance abuse.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite.

Compensation: $51,500 annually. Salary offers depend on experience, education, program size, internal equity, skills, and other factors.

Status: Full-time (35 hours/week)

Benefits: CAMBA offers comprehensive benefits including health and dental insurance, 403(b) retirement plan with employer match, paid time off, and holidays.

CAMBA is an Equal Opportunity Employer. We value diversity and inclusivity. Applications from people of all backgrounds, including those with disabilities and LGBTQ+ individuals, are encouraged. We consider all applicants regardless of race, creed, gender, sexual orientation, socio-economic status, marital or veteran status.

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