Bilingual Spanish Care Coordinator (Must reside in California)

Alignment Health; California (MO); Remote; USD 41,000 - 63,000; Full time

Job summary

An innovative company is seeking a bilingual Spanish Care Coordinator to join their remote team. This role is vital in supporting patient care by managing healthcare maintenance and treatment. You will be responsible for scheduling appointments, communicating with healthcare teams, and educating patients about their health options. This position offers a unique opportunity to make a significant impact on the lives of seniors and those in need. If you're passionate about healthcare and want to work in a supportive environment that values your contributions, this is the perfect opportunity for you.

Qualifications

• Minimum 1 year experience in healthcare settings with referrals.
• Ability to communicate effectively and positively with diverse members.

Responsibilities

• Manage patient care coordination through scheduling and follow-ups.
• Assist with entering referrals and authorizations in the system.

Skills

Communication Skills

Knowledge of ICD9 and CPT Codes

Basic Computer Skills

Bilingual (English/Spanish)

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

EHR Systems

Job description

Care Coordinator (Bilingual Spanish, Medical Assistant, California) page is loaded

Care Coordinator (Bilingual Spanish, Medical Assistant, California)

Apply remote type Fully Remote locations California Corporate Office Remote CA Outside Bay Area time type Full time posted on Posted 2 Days Ago job requisition id R184

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Alignment Health is seeking a bilingual Spanish care coordinator to join the remote Care Anywhere team, who has front office medical assistant experience supporting providers. The Care Coordinator is responsible for scheduling, organizing and managing all aspects of a patient’s healthcare maintenance and treatment. Helps patients complete paperwork, communicates with a healthcare team about a patient’s treatment plan and educates patients about resources and options for managing their health.

Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time

GENERAL DUTIES/RESPONSIBILITIES (MAY INCLUDE BUT ARE NOT LIMITED TO):

• Handle 60–80 combined inbound and outbound calls per day to support patient care coordination, including appointment scheduling, follow-ups, and provider communication.
• Reviews Daily Census for new Admissions
• Obtains medical records from Provider offices, hospitals and SNF’s and attaches medical records to authorizations.
• Enters referral requests/authorizations in system
• Creates cases and tasks in Case Management module for Hospital and SNF discharges.
• Schedules post discharge appointments
• Assist NP team with visit preparation needs
• Appointment reminders to members
• Assign members to NP in EHR
• Enter all medications and allergies in EHR
• Provide needed documentation to NP for visits each day
• Directs inbound calls from members/family related to medication refills
• Notifies NP/nurse If members appear to be non-compliant or there appears to be a change in condition
• Assists with outreach activities to members in all levels of Case Management Programs.
• Assists with maintaining and updating member’s records
• Assists with mailing or faxing correspondence to PCP’s, Specialists, related to, as needed.
• Attends Case Management presentations and participates, as appropriate.
• Recognizes work-related problems and contributes to solutions.
• Works with outside vendors to provide appropriate care needs for members
• Other duties as assigned by CM Manager or Director of Case Management.

Job Requirements:

Experience:

• Required: Minimum 1 experience entering referrals and prior authorizations in a healthcare setting.

• Preferred: 2+ years healthcare experience.

Education:

• Required: High School Diploma or GED.

Training:

• Preferred: Medical Terminology

Specialized Skills:

• Required:

• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
• Knowledge of ICD9 and CPT codes
• Knowledge of Managed Care Plans
• Basic Computer Skills, 25 WPM (Microsoft Outlook, Excel, Word)
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
• Knowledge working in Access Express/Portal, Epic, essette (not mandatory)
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Communicates effectively using good customer relations skills.
• Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.

• Preferred: Bilingual (English/Spanish) preferred

Licensure:

• Required: None

• Preferred: Medical Terminology Certificate preferred

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1 While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

2 The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $41,472.00 - $62,208.00

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER:Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information.Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company.If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please [e-mail] .

About Us

Alignment Health is championing a new path in senior care that empowers members to age well and live their most vibrant lives. Our mission-focused team makes high-quality, low-cost care a reality for members every day. Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most.

We believe that great work comes from people who are inspired to be their best. We've built a team of people who want to make a difference in the lives of the seniors we serve. Come join the team that is changing health care — one person at a time.