Bilingual (Spanish) Branch Manager III - Ferrell

Chartway Credit Union; Virginia Beach (VA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Bilingual Branch Manager III to lead retail operations in Virginia Beach. This role involves maximizing sales, guiding a motivated team, and ensuring exceptional member service. With a commitment to diversity and inclusion, the organization fosters an environment where every team member can thrive. The ideal candidate will possess strong leadership skills and a deep understanding of credit union operations. Join a forward-thinking company that values integrity and community engagement, making a meaningful impact in the financial services sector.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3-5 years of progressive related experience in financial services.

Responsibilities

• Maximize sales and oversee daily operations of the retail office.
• Ensure member satisfaction through effective service and follow-up.
• Comply with policies related to branch operations.

Skills

Leadership Skills

Sales Management

Problem-Solving Skills

Coaching and Mentoring

Knowledge of Credit Union Operations

Sales Support Technologies

Education

Bachelor's Degree

3-5 Years of Experience

Job description

Join to apply for the Bilingual (Spanish) Branch Manager III - Ferrell role at Chartway Credit Union.

All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

Job Title: Branch Manager III

Job Type: Full-time

Location: Virginia Beach, Virginia

Responsibilities:

• Maximize sales and achieve goals, oversee daily operations of the retail office.
• Seek out members of SEGs and community groups to generate loans and deposits.
• Research member inquiries to ensure increased sales, proper follow-up, and member satisfaction.
• Identify and maximize the use of credit union services by members.
• Ensure facilities are well kept and maintained.
• Travel as needed to promote credit union membership.
• Comply with all policies and procedures related to branch operations and member transactions.

Knowledge, Skills, and Abilities:

• Knowledge of credit union operations, retail services, and systems.
• Leadership and motivational skills to guide sales team.
• Coaching, mentoring, and performance feedback abilities.
• Experience managing sales of complex financial services across multiple locations.
• Proficiency with sales support technologies.
• Willingness to travel as needed.
• Management skills for teller operations, cash management, staffing, and member service.
• Training others in retail office operations technology and procedures.
• Problem-solving skills for member service issues.
• Experience managing in-house and outsourced operations.

Education and Experience:

• Bachelor’s degree or equivalent experience.
• Approximately 3-5 years of progressive related experience.

Chartway offers a competitive salary and comprehensive benefits. Candidates must have a good credit history. Salary requirements should be included with resumes, which must be accompanied by a Chartway Employment Application. Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.