Bilingual (Spanish) Benefits Counselor

AuraOne; United States; Remote; USD 28,000 - 41,000; Full time

Job summary

AuraOne is seeking a remote, contract-based bilingual Benefits Counselor (Spanish) to review and label model outputs against a quality rubric, providing structured feedback to improve AI data quality. This is a remote evaluation track with US eligibility and an hourly pay arrangement to be confirmed after interview.

You will compare paired responses, name issues with rubric references, tag unsafe or hallucinations, and document recurring failures for the training team.

Qualifications

• Prior evaluation/annotation/human-rater experience on Spanish generalist evaluation or adjacent content for Bilingual (Spanish) Benefits Counselor work.
• Experience applying multi-page rubrics consistently across long batches.
• Clear written reasoning naming the issue and rubric clause being applied.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Evaluate Spanish generalist evaluation model outputs against a versioned rubric and assign severity tags for Bilingual (Spanish) Benefits Counselor assignments.
• Compare paired responses and pick the stronger answer with a written rationale.
• Label hallucinations, instruction-following failures, and unsafe content with structured tags.
• Capture ambiguous prompts and route them back to the program team for rubric updates.
• Maintain reviewer-quality scores by calibrating against gold-standard examples each week.
• Document recurring failure modes so the modeling team can target them in the next training run.

Skills

Model output evaluation

Rubric-based annotation

Severity tagging

Inter-rater calibration

Spanish generalist evaluation

Job description

Category: Frontier Model Evaluation · Pay: Hourly rate confirmed after the interview process · Location: Remote — US-eligible · Contractor

Bilingual (Spanish) Benefits Counselor is a remote evaluation track for reviewing spanish generalist evaluation prompts and responses against AuraOne's quality rubric. Reviewers compare paired outputs, label edge cases, and write the kind of structured feedback the modeling team can use to retrain.

Why this role matters

AI data reviewers help turn spanish generalist evaluation outputs into auditable labels, rationales, and regression cases for AuraOne Human Data.

Responsibilities

• Evaluate spanish generalist evaluation model outputs against a versioned rubric and assign severity tags for Bilingual (Spanish) Benefits Counselor assignments.
• Compare paired responses and pick the stronger answer with a written rationale.
• Label hallucinations, instruction-following failures, and unsafe content with structured tags.
• Capture ambiguous prompts and route them back to the program team for rubric updates.
• Maintain reviewer-quality scores by calibrating against gold-standard examples each week.
• Document recurring failure modes so the modeling team can target them in the next training run.

Qualifications

• Prior evaluation, annotation, or human-rater experience on spanish generalist evaluation or adjacent content for Bilingual (Spanish) Benefits Counselor work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the issue and the rubric clause being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Compare two spanish generalist evaluation model responses to the same prompt and pick the stronger one with rationale.
• Tag an unsafe response with the correct policy category and severity.
• Audit a 50-row batch for rubric consistency and report drift to the program lead.
• Propose a rubric clarification after spotting a recurring failure mode.

Nice to have

• Background in linguistics, content moderation, or trust & safety review.
• Experience with inter-rater agreement metrics and calibration cycles.
• Domain expertise that lets you spot subject-matter errors automated checks miss.

Skills

• Model output evaluation
• Rubric-based annotation
• Severity tagging
• Inter-rater calibration
• Spanish generalist evaluation

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.