Bilingual Shift Lead - Data Operations & Coordination

SOS International LLC; El Paso (TX); On-site; USD 25,000 - 41,000; Full time

Job summary

SOSi in El Paso, TX, is seeking a Team Lead to support the Supervisor in daily shift operations, coordinating tasks, monitoring performance, and resolving issues during assigned shifts. The Team Lead will coordinate communications between Data Analysts and Data Coordinators to ensure alignment on project goals.

This role requires strong leadership and interpersonal skills to maintain operational continuity in a fast-paced, on-site environment. Fluency in English and Spanish is required.

Qualifications

• 1-2 years of related job experience.
• Fluent in English and Spanish.
• Must be US Citizen to be eligible to receive appropriate level security clearance.
• Must have lived in the US for 3 out the past 5 years.
• Basic data entry skills.
• Ability to pass an SSBI government background investigation.
• Strong written and verbal communication skills.
• Must be able to work independently or within a team.

Responsibilities

• Maintain schedules and conduct role calls.
• Provide direct oversite for Data collections team members.
• Coordinate communications between functional teams.
• Draft and maintain administrative paperwork and reports.
• Double check work products for accuracy and completeness.

Skills

Bilingual English/Spanish

Independent / teamwork

Strong communication

Job description

SOSi in El Paso, TX, is seeking a Team Lead to support the Supervisor in daily shift operations, coordinating tasks, monitoring performance, and resolving issues during assigned shifts. The Team Lead will coordinate communications between Data Analysts and Data Coordinators to ensure alignment on project goals.

This role requires strong leadership and interpersonal skills to maintain operational continuity in a fast-paced, on-site environment. Fluency in English and Spanish is required.