Bilingual Second Shift Manager - Cleaning Services

City Wide Facility Solutions; North Carolina; On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

A leading facility management company in North Carolina seeks a Bilingual Janitorial Compliance Night Manager. This role involves overseeing compliance with maintenance services, conducting evening client site visits, and managing inspections. Ideal candidates are detail-oriented, fluent in a second language (Spanish or Portuguese preferred), and have communication skills to build client relationships. This full-time position offers a competitive hourly pay of $23-$25 based on experience, along with benefits such as health, dental, and vision insurance.

Qualifications

• Fluent in Spanish or Portuguese is highly preferred.
• Must have reliable transportation with an active driver's license and auto insurance.
• Excellent follow-through on commitments.

Responsibilities

• Perform Client site visits to ensure compliance with work expectations.
• Manage inspections and address complaints.
• Communicate daily with Facility Services Manager.
• Build strong working relationships with Independent Contractors.
• Ensure compliance with client policies and procedures.

Skills

Fluent written and spoken skills in a non-English language

Excellent verbal communication

Strong written communication

Detail-oriented

Relationship building

Education

High School diploma or equivalent experience

Tools

Smartphone

Outlook email

Job description

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

***This role requires the ability to drive within a localized territory.

***Pay rate depends on experience and capabilities ($23/hr - $25/hr).

We are seeking a Bilingual Janitorial Compliance Night Manager (Night Manager) to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.

Essential Functions:

• Perform Client site visits in the evenings to ensure compliance with account scope of work and company policies.
• Manage inspections, address complaints, and oversee new Client starts to maintain high levels of satisfaction.
• Build strong working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating to find solutions.
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

Qualifications:

• Fluent written and spoken skills in a non-English language (Spanish and Portuguese highly preferred).
• High School diploma required or equivalent experience in commercial janitorial services industry.
• Highly detail-oriented and excellent follow-through on commitments.
• Positive and outgoing personality; great at building relationships.
• Excellent verbal and strong written communication skills.
• Must have reliable transportation with an active driver's license and auto insurance.
• Must be comfortable using a smartphone and Outlook email.

*Must be available for a two-week daytime training period prior to starting the evening shift role.

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Ability to drive at night.

Compensation and Benefits:

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time

Pay: $23/hr - $25/hr *based on experience*

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

About City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve.

Read more about City Wide at https://www.Columbus.GoCityWide.com.