Bilingual School Operations Coordinator

Spectrum 360 A NJ Non Profit Corp.; Paterson (NJ); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

403b retirement plan with matching

Laptop provided

Generous time-off

Parental leave

Life insurance

Disability coverage

Hospital indemnity

Job summary

KIPP New Jersey is seeking an Operations Coordinator to be the first point of contact for families, students, and visitors in our Paterson main office. You will help run front desk operations, support school communications, and assist with enrollment and attendance processes to ensure smooth daily operations.

Ideal candidates are bilingual in Spanish, with strong organizational and communication skills, and proficient in Microsoft Office and Google Suite.

Qualifications

• Bilingual Spanish is highly preferred and may be required depending on population served.
• Strong organizational and written/oral communication skills.
• Proficiency in Microsoft Office and Google Suite; fast typing skills.

Responsibilities

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor system.
• Administrative Support: Handle inquiries, assist with communications, manage supplies.
• Student Enrollment & Attendance: Support enrollment, maintain student records, assist attendance efforts.
• Operations Support: Help with school events, maintain a tidy office, support systems operations.
• Technology & Data Management: Maintain office tech, provide Tier 1 tech support, ensure data accuracy.

Skills

Bilingual

Organizational skills

Keyboarding

Education

Bachelor's degree

Tools

Microsoft Office

Google Suite

Job description

Company Description

About KIPP New Jersey

KIPP New Jersey is part of the nationally recognized \"Knowledge Is Power Program\" network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate students in grades K-12 across 18 schools in Newark, Camden, and Paterson. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.

Job Description

Here' what you should know:

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Here's what you'll be doing:

• Front Desk Management: Welcome visitors, answer calls, and manage the visitor management system.


• Administrative Support: Handle inquiries, assist with schoolwide communications, and manage office supplies.


• Student Enrollment & Attendance: Support enrollment processes, maintain student records, and participate in efforts to improve attendance.


• Operations Support: Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.


• Technology & Data Management: Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

Qualifications

Must Haves:

Skills

• Bilingual: Spanish (Highly Preferred)


• Excellent organizational and communication skills (both written and oral)


• High proficiency in Microsoft Office, Google Suite, and keyboarding

Abilities

• Perform duties with a high degree of professionalism, customer-service, and positive energy


• Can work with a team on collaborative projects


• Remain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures


• Do whatever it takes to ensure our teachers and students have what they need to be successful


• Build strong relationships with and relate to a diverse population of students,
  families, colleagues, and community members


• Self-starter and fast learner that can follow through independently on stated goals with high attention to detail

Nice-to-Haves

• Previous experience in a customer service-oriented role


• Previous experience in an educational or non-profit setting


• Proficiency in Spanish; may be considered a \"must-have\" depending on population served


• Bachelor's degree

Additional Information

The salary range for this role is $45,000-$50,000. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions.

In addition to a competitive salary, we a generous benefits package including, but not limited to, the following:

• Robust benefits that include medical, dental, and vision


• Optional participation in the KIPP NJ 403b retirement plan, including matching contributions


• A school-issued laptop


• Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), as well as, allocated sick and personal days


• Up to 12 weeks 100% parental leave for primary caregivers


• Employer paid life insurance


• Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity

Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose.