Bilingual SBHC Medical Assistant — Patient Care & Admin

Greater Lawrence Family Health Center, Inc.; Andover (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Professional development opportunities

Comprehensive benefits

Job summary

The Greater Lawrence Family Health Center, Inc. is seeking a School-Based Health Center Medical Assistant to join its SBHC team.

The role blends clinical support, vaccines, phlebotomy, and patient intake with strong collaboration across providers, school staff, and administration. Ideal candidates bring an accredited MA certification, BLS, and 1–2 years in medical or patient services, with bilingual English/Spanish fluency, and proficiency in EHR/MS Office.

Qualifications

• Graduate of an accredited Medical Assistant program (certification required).
• Current Basic Life Support (BLS) certification required.
• Vaccine certification preferred.
• Minimum 1 year of Medical Assistant experience, including phlebotomy.
• Minimum 2 years of patient services or administrative experience in a healthcare setting.
• Bilingual (English/Spanish) required.
• Proficiency with Microsoft Office and Electronic Health Record (EHR) systems.

Responsibilities

• Perform patient intake, obtain medical histories, vital signs, vaccines, phlebotomy, and point-of-care testing.
• Assist providers during examinations, procedures, and patient education.
• Maintain CLIA-waived testing logs, infection control documentation, and emergency management compliance.
• Manage patient follow-up, portal messages, reminders, and telephone triage.
• Monitor vaccine inventory, temperature logs, and medication storage requirements.
• Coordinate with school nurses to keep immunization records current.
• Assist with registration, insurance verification, demographics, and consent documents.
• Support HS N applications and insurance enrollment for students.
• Oversee front desk operations, scheduling, and patient flow with strong customer service.
• Assist with referrals, orders, medical records, billing support, and co-pay collection.
• Serve as a liaison between clinical and administrative teams to ensure seamless operations.
• Train and mentor Patient Services Representatives and new staff; support workflow improvements.
• Float to other SBHC locations as needed when schools are not in session.

Skills

Bilingual English/Spanish

Microsoft Office

Electronic Health Records (EHR)

Strong organization

Communication skills

Education

Accredited Medical Assistant program (certification)

Tools

EHR systems

MS Office

Job description

The Greater Lawrence Family Health Center, Inc. is seeking a School-Based Health Center Medical Assistant to join its SBHC team.

The role blends clinical support, vaccines, phlebotomy, and patient intake with strong collaboration across providers, school staff, and administration. Ideal candidates bring an accredited MA certification, BLS, and 1–2 years in medical or patient services, with bilingual English/Spanish fluency, and proficiency in EHR/MS Office.