Bilingual Sales Representative

Rocky Brands; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

Rocky Brands is seeking an entry‑level Sales Representative for the Lehigh area. You will support the sales team, conduct on‑site visits to customer locations, and promote our CustomFit program to end users while building strong relationships.

This role offers growth in sales and customer service within a leading footwear and apparel brand portfolio. A valid driver’s license, travel readiness, and bilingual English/Spanish ability are required.

Qualifications

• Willingness to travel 80% and overnight.
• Associates degree preferred but not required.
• Open to candidates starting their career with development potential.
• Bilingual English/Spanish required for customer interactions.
• Valid driver’s license required.
• Proficiency with Microsoft Office applications.
• Strong time management and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to lift up to 50 pounds.
• Must secure rental vehicle when traveling.

Responsibilities

• Assist the sales team to help attain sales goals.
• Travel on-site to B2B customer locations to assist in selling products and services.
• Build professional relationships with on-site contacts and customers while promoting our CustomFit program.
• Overcome objections to the CustomFit service model.
• Provide customers with footwear information and guidance for products.
• Collaborate with Key Account Executives and Inside Sales Support.
• Assist in resolving customer complaints by coordinating with the appropriate teams.

Skills

Travel 80%

Bilingual English/Spanish

Driver's License

MS Office proficiency

Time management

Multitasking

Communication skills

Interpersonal skills

Physical fitness

Education

Associate's degree or equivalent

Tools

Microsoft Office

Job description

Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head‑to‑toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.

The Sales Representative for Lehigh plays a key role in providing a positive experience for our customers by assisting with fittings and supporting the sales team. This entry‑level position is ideal for individuals looking to grow their skills in sales and customer service.

Sales Representative Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following; other duties may be assigned:

• Assist the sales team to help attain sales goals.
• Travel on‑site to business‑to‑business customer locations to assist in selling products and services to end users.
• Build friendly, professional relationships with on‑site contacts and customers while promoting our CustomFit program.
• Overcome employee objections to the CustomFit service model.
• Provide employees with safety footwear information and advice for product.
• Collaborate effectively with the Key Account Executives, RAM's and Inside Sales Support team.
• Assist in resolving any customer complaints by communicating with the appropriate team members.

Sales Representative Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ability to travel 80% of the time and overnight.
• Associate's degree or equivalent from a two‑year college or technical school is preferred but not required.
• Previous experience in sales is a plus, but we are also open to those looking to start their career.
• Ability to Speak both English and Spanish fluently.
• Valid Driver's License is required.
• PC skills including intermediate skill level of experience using Microsoft Suite applications.
• Self‑motivated with a desire to learn and grow.
• Strong time management and multitasking abilities.
• Good communication and interpersonal skills.
• Ability to lift and carry up to 50 pounds.
• Must be able to secure a rental car.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.