Bilingual Sales Pro: Elevate Customer Experience

Stuller, Inc.; Lafayette (LA); On-site; USD 18,000 - 26,000; Full time

Job summary

Stuller, Inc. in Lafayette, LA, is seeking a Bilingual Sales Associate to deliver exceptional customer experiences across phone, email, web, chat, and in-person interactions.

You will greet customers, enter orders accurately, offer substitutions and solutions, and keep CRM profiles up to date. The role emphasizes cross-selling and upselling, effective communication in Spanish and English, and participation in trainings to support fast-paced growth.

Qualifications

• Must be able to speak in Spanish and English fluently.
• High school diploma or equivalent.
• Ability to work independently and within a team environment.
• Excellent written, listening, and verbal communication skills.
• Ability to manage customer interactions with active listening and empathy.

Responsibilities

• Support and provide superior service via phone, email, web, chat, and fax.
• Record customer information into the CRM system.
• Proficient in order entry and placing orders.
• Offer substitutions and cross-sell/upsell when appropriate.
• Provide technical assistance or route calls as needed.
• Verify customer account details and shipment information.
• Complete required trainings and on-the-job learning.

Skills

Bilingual in Spanish and English

Excellent communication

Team and independent work

Order processing

Empathy and patience

Education

High school diploma or equivalent

Tools

CRM system

Job description

Stuller, Inc. in Lafayette, LA, is seeking a Bilingual Sales Associate to deliver exceptional customer experiences across phone, email, web, chat, and in-person interactions.

You will greet customers, enter orders accurately, offer substitutions and solutions, and keep CRM profiles up to date. The role emphasizes cross-selling and upselling, effective communication in Spanish and English, and participation in trainings to support fast-paced growth.