Bilingual Sales Pro - Customer-First Retail

Cavender's; Stillwater (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

Cavender's is seeking a Bilingual Sales Associate in Stillwater, OK to deliver outstanding customer service in English and Spanish. You will greet customers, understand their needs, and help them find products that fit their style and budget.

You\'ll maintain product knowledge, assist with merchandising, and support daily store operations while following Cavender’s policies and ensuring a clean, organized shopping floor.

Qualifications

• Ability to provide exceptional customer service and build customer relationships in a fast-paced retail environment.
• Ability to effectively sell merchandise while achieving individual and store performance goals.
• Ability to regularly lift, move, and position merchandise throughout the work shift.
• Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business.
• Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
• Strong communication, interpersonal, and teamwork skills.
• Fluency in both English and Spanish, including speaking, reading, and understanding both languages.
• Associate must be able to stay alert and productive during assigned work hours.

Responsibilities

• Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business.
• Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
• Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
• Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
• Assist customers with product selection, special orders, and locating merchandise throughout the store.
• Help maintain a clean, organized, and visually appealing sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks.
• Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
• Remain attentive to store safety and security and promptly report concerns to store management.
• Report to work on time and maintain a neat, professional appearance.
• Understand and follow all company policies and procedures.
• Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.
• Any other duties as assigned.

Skills

Exceptional customer service

Sales ability

Strong communication

Teamwork

Job description

Cavender's is seeking a Bilingual Sales Associate in Stillwater, OK to deliver outstanding customer service in English and Spanish. You will greet customers, understand their needs, and help them find products that fit their style and budget.

You\'ll maintain product knowledge, assist with merchandising, and support daily store operations while following Cavender’s policies and ensuring a clean, organized shopping floor.