Bilingual Sales Associate - Western Wear & Customer Focus

Cavender's; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Cavender’s in Orlando is seeking a Bilingual Sales Associate to deliver exceptional customer service in English and Spanish. You will help customers find products, suggest options, and drive sales while staying knowledgeable about Western/workwear trends.

The role supports store operations and maintains a tidy, attractive sales floor. You will greet customers, identify needs, and provide personalized service throughout their shopping experience, contributing to store goals and a superior

Qualifications

• Exceptional customer service and ability to build relationships in a fast-paced retail setting.
• Ability to identify customer needs and sell merchandise effectively.
• Fluency in English and Spanish for personalized, multilingual service.
• Strong teamwork and interpersonal communication skills.
• Ability to stay organized and assist with daily store tasks.

Responsibilities

• Deliver Best of the WEST customer service by greeting customers and guiding their shopping.
• Build relationships by identifying needs, recommending products, and providing personalized service.
• Use selling techniques to maximize sales while keeping a customer-first approach.
• Maintain knowledge of merchandise, promotions, and current Western/workwear trends.
• Assist with product selection, special orders, and locating items throughout the store.
• Keep the sales floor clean, organized, and visually appealing; stock and display merchandise.
• Ensure merchandise is signed, stocked, and located per company standards.
• Maintain store safety and report concerns to management.
• Attend to schedule, appearance, and adherence to company policies.

Skills

Customer service

Sales skills

Bilingual English/Spanish

Teamwork

Communication

Job description

Cavender’s in Orlando is seeking a Bilingual Sales Associate to deliver exceptional customer service in English and Spanish. You will help customers find products, suggest options, and drive sales while staying knowledgeable about Western/workwear trends.

The role supports store operations and maintains a tidy, attractive sales floor. You will greet customers, identify needs, and provide personalized service throughout their shopping experience, contributing to store goals and a superior