Bilingual Sales Associate - Store

Cavender Stores Ltd.; Temple (TX); On-site; USD 22,000 - 150,000; Full time

Job summary

A leading company in retail seeks a Bilingual Sales Associate to enhance customer experience in-store. The ideal candidate will engage with customers in both English and Spanish, ensuring satisfaction through knowledgeable service and maintaining store standards. This entry-level position requires strong communication skills and a passion for retail and customer service.

Qualifications

• Ability to greet customers and provide excellent service in both languages.
• Understanding of retail sales processes and customer interaction.

Responsibilities

• Greet and thank every customer entering and leaving the store.
• Keep the store neat, clean, and merchandise properly displayed.
• Support management in completing tasks like price changes and maintaining visual standards.

Skills

Customer Service

Bilingual (English/Spanish)

Sales Techniques

Job description

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Overview

The Bilingual Sales Associate is to greet and thank every customer who enters and leaves the store. Sales Associates must be knowledgeable of all product lines. Sales Associates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. The Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store.

Overview

The Bilingual Sales Associate is to greet and thank every customer who enters and leaves the store. Sales Associates must be knowledgeable of all product lines. Sales Associates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. The Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store.

Duties And Responsibilities

• Support the "Cavender's Culture" and drive our Mission, Vision, and Values.
• Provide friendly, courteous customer service and satisfaction by using professional and knowledgeable selling techniques.
• Avoid high pressure selling tactics.
• Maximize selling opportunities with each customer.
• Keep abreast of the latest fashion trends in the western wear industry.
• Keep work area neat, clean and organized.
• Be knowledgeable about CBC policies and procedures.
• Keep updated on sale promotions (items/prices/etc.).
• Help stock merchandise and straighten the store as needed.
• Report to work promptly and neatly groomed.
• Be security conscious at all times.
• Always scan products to ensure everything is in its correct area, signed correctly and neatly displayed. Associates in the boot department should always check for mismates.
• Work with customers who return products for an exchange.
• Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory).
• Perform all other duties as assigned.
• Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT's / Company or Vendor contest).
  
  

Qualifications And Requirements

• Job requires associate to raise or lower objects from one level to another regularly during shift.
• Fluency in both English and Spanish is required.
• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Ability to understand the meanings of words and effectively respond.
• Associate must be able to stay alert during work hours assigned.
  
  

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Required

Preferred

Job Industries

• Sales & Marketing

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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