Bilingual Sales Associate - Optical Retail & Growth

America's Best; Bell Gardens (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. The role involves helping customers select eyewear, dispensing lenses, and educating customers on care and maintenance.

The position requires 1+ year of retail or customer service experience, bilingual English/Spanish capabilities, and a high school diploma or equivalent. State-specific licenses may apply to certain duties.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Fluent in reading and speaking both English and Spanish.
• Versatility: multitasking and thriving in a fast-paced environment.
• Education: High School Diploma or equivalent required.
• Certain locations may require licenses/credentials for specific duties.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Assist customers in selecting eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training where allowed by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming calls.
• Keep the store clean, organized, and merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. The role involves helping customers select eyewear, dispensing lenses, and educating customers on care and maintenance.

The position requires 1+ year of retail or customer service experience, bilingual English/Spanish capabilities, and a high school diploma or equivalent. State-specific licenses may apply to certain duties.