Bilingual Optical Sales Associate

National Vision; Apex (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holid

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision's Americas Best is hiring a Sales Associate – Optical – Bilingual Spanish to deliver a welcoming customer experience and support store operations. You’ll help customers choose eyewear, dispense glasses and contacts, and train on lens care while meeting sales goals.

The role requires at least a high school diploma, 1+ year retail or customer service experience, and fluency in English and Spanish.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Fluent in reading and speaking English and Spanish.
• High school diploma or equivalent required.
• Able to multi-task in a fast-paced retail environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training where allowed by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Bilingual Spanish

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

National Vision's Americas Best is hiring a Sales Associate – Optical – Bilingual Spanish to deliver a welcoming customer experience and support store operations. You’ll help customers choose eyewear, dispense glasses and contacts, and train on lens care while meeting sales goals.

The role requires at least a high school diploma, 1+ year retail or customer service experience, and fluency in English and Spanish.