Bilingual Sales Associate - Eyewear & Customer Service

National Vision; Oak Lawn (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences and support store operations. You will assist customers in selecting eyewear, dispense glasses and lenses, and maintain accurate records while upholding brand standards.

Ideal candidates have 1+ year in retail or customer service and are bilingual in English and Spanish. The role offers growth opportunities within a nationwide optical retailer and a comprehensive benefits package.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Fluent in reading & speaking both English & Spanish.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Retail experience

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences and support store operations. You will assist customers in selecting eyewear, dispense glasses and lenses, and maintain accurate records while upholding brand standards.

Ideal candidates have 1+ year in retail or customer service and are bilingual in English and Spanish. The role offers growth opportunities within a nationwide optical retailer and a comprehensive benefits package.