Bilingual Sales Associate: Elevate Customer Experience

Cavender's; Lexington (KY); On-site; USD 26,000 - 36,000; Full time

Job summary

Cavender’s is seeking a Bilingual Sales Associate in Lexington, KY to deliver Best of the WEST customer service. You will greet customers, understand their needs, and recommend products in English and Spanish to meet diverse needs.

Maintain store cleanliness and assist with merchandising, pricing, and inventory tasks. The role requires strong communication and teamwork, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Ability to provide exceptional customer service in a fast-paced retail environment.
• Bilingual English and Spanish required for customer interactions.
• Strong selling skills with a customer-first approach.

Responsibilities

• Greet customers, engage throughout the shopping experience and thank them for their business.
• Identify customer needs, recommend products, and provide knowledgeable service.
• Use selling techniques to maximize sales opportunities while maintaining focus on customers.
• Maintain knowledge of merchandise, promotions, and current Western/workwear trends.
• Assist with product selection, special orders, and locating merchandise.
• Keep the sales floor clean, organized, and visually appealing; stock and recover displays.
• Ensure merchandise is displayed and signed according to standards.
• Report safety concerns and maintain a neat appearance.
• Be punctual and follow store policies; support merchandising updates and inventory tasks.

Skills

Customer service

Bilingual English/Spanish

Sales skills

Communication

Teamwork

Adaptability

Tools

POS system

Job description

Cavender’s is seeking a Bilingual Sales Associate in Lexington, KY to deliver Best of the WEST customer service. You will greet customers, understand their needs, and recommend products in English and Spanish to meet diverse needs.

Maintain store cleanliness and assist with merchandising, pricing, and inventory tasks. The role requires strong communication and teamwork, with flexibility to work evenings, weekends, and holidays.