Bilingual Sales Associate

Barri Financial Group; Sherman (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Barri Financial Group in Sherman, TX is seeking a Sales Associate to deliver fast, friendly service while handling transactions accurately and securely. You will balance cash drawers, assist customers with wires, money orders, bill pay, and other financial products, and protect customer data in compliance with laws.

Fluency in Spanish and basic English, strong communication, and a customer-focused mindset are essential.

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish with basic English required.
• Proficient in basic computer and calculator use.
• Detail-oriented with currency handling and accuracy.

Responsibilities

• Provide fast, friendly service while accurately handling and balancing cash drawers.
• Handle transactions such as wires, check cashing, loans, money orders, bill payments, and top-ups.
• Identify cross-selling opportunities and advise customers on rates and offerings.
• Protect confidential customer information and ensure compliance with company, state, and federal regulations.

Skills

Spanish language

Attention to detail

Cash handling

Customer service

Communication skills

Education

High School Diploma or GED

Job description

SUMMARY: Sales associates are the primary customer-facing personnel who provide fast, efficient, and professional service while accurately managing transactions. This role focuses on delivering outstanding customer service while accurately managing transactions such as wires, check cashing, loans, money orders, bill payments, and top-ups, lottery tickets and online sales. The Sales Associate is responsible for handling and balancing cash drawers, maintaining confidentiality of customer information, and ensuring compliance with company, state, and federal regulations. Additionally, this position identifies cross-selling opportunities, provides prompt and professional assistance with customer inquiries, and proactively enhances the company’s acceptance and branding in the market by applying best practices and consistent service excellence.

KEY REQUIREMENTS:

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer’s keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

KEY COMPETENCIES:

• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• P assion to provide outstanding customer service.
• Ability to analyze customer needs, advises about rates, & make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

Work Demands

• Open sales floor or a supermarket customer service booth.
• The environment in this position may vary based on the location of the store. It is expected that the noise level in commercial locations is at a moderate level.

Physical Demands

• Frequent sitting and operating of computers, phone, calculator.
• Hand manipulation: Use of hands to grab, organize, turn things, and related (20% to 50% of the time).
• Observing, listening, and talking to customers and coworkers (70% of the time)
• Sitting: 80% of the time.
• Standing/Walking: 1% to 20% of the time)
• Inclined/Bending: 1% to 20% of the time)
• Standing and/or carrying things up to 20 lbs. (1% to 5% of the time)
• Pushing/Pulling up to 20 lbs. (1% to 5% of the time)
• Extended sitting hours.
• Observing and listening.
• Cleaning and organizing as needed.
• Capture data: 20% to 35 of the time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.