Bilingual Sales Advocate (64378)

Mobilelink USA; Victoria (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days.

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA in Victoria, TX is seeking a bilingual Sales Advocate to provide exceptional customer service and drive sales. The role supports store operations and represents the Cricket Wireless brand with professionalism.

Candidates must be fluent in English and Spanish, with strong communication skills. Must be 18+ and able to work at least 32 hours weekly, including evenings, weekends, and holidays. Benefits include health, dental, vision, and life insurance.

Qualifications

• Must be fluent in two languages (English and Spanish).
• Strong communication and customer service skills.
• Experience in retail sales is helpful but not required.

Responsibilities

• Provide excellent customer service by understanding needs.
• Build value with tailored solutions for customers, families, or businesses.
• Represent the Cricket Wireless brand professionally.
• Assist store leaders with daily store operations and duties.
• Achieve sales goals and KPIs, with potential bonus.

Skills

Bilingual (English/Spanish)

Customer service

Retail sales

Job description

Job Details Job Location: Victoria, TX 77901 Position Type: Full-Time/Part-Time Job Category: Store Sales Mobilelink-Bilingual Sales Advocate

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

QualificationsJob Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.