Bilingual Retail Store Manager I (55803)

Mobilelink; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading telecommunications company as a Bilingual Retail Store Manager I in Syracuse. This role offers unlimited growth potential, where you'll lead a team, drive sales, and ensure exceptional customer service. Ideal candidates are fluent in English and Spanish, with a strong sales background and leadership skills. Enjoy a dynamic work environment with opportunities for advancement and benefits including health insurance and PTO.

Benefits

Unlimited earning potential

Unlimited growth opportunities

PTO after 90 days

Dental, health, and vision insurance

Company-paid life insurance

Qualifications

• At least 2 years of retail sales management experience.
• Fluent in English and Spanish.

Responsibilities

• Lead and coach the team to achieve performance goals.
• Deliver exceptional customer service.
• Manage scheduling and staffing within budgeted hours.

Skills

Leadership

Sales

Communication

Organizational Skills

Interpersonal Skills

Tools

Computers

Wireless Equipment

Job description

Bilingual Retail Store Manager I (55803)

Join to apply for the Bilingual Retail Store Manager I (55803) role at Mobilelink.

About the Role

With over 500 Cricket stores, Mobilelink is the largest national Cricket dealer and continues to grow! If you are passionate about selling wireless products, helping customers, and leading a team, we want to hear from you. We are a dynamic, equal-opportunity employer offering unlimited growth potential and the chance to be part of a rapidly expanding national team.

Position Overview

The Retail Store Manager (RSM) is responsible for the overall sales, customer service, operations, and inventory of their assigned location. Successful RSMs will lead their team to achieve performance goals, demonstrate strong leadership skills, and develop, implement, and manage company programs and processes.

Why Join Mobilelink?

• Unlimited earning potential
• Unlimited growth opportunities
• PTO after 90 days
• Dental, health, and vision insurance
• Company-paid life insurance

Key Responsibilities

• Execute sales, service, and customer experience initiatives in-store.
• Lead, motivate, and coach the team to succeed.
• Create a positive work environment that fosters employee excellence.
• Deliver exceptional customer service.
• Educate staff on compensation plans and sales strategies.
• Collaborate with District Managers on new product launches and promotions.
• Train staff on new products and promotions.
• Assist in internal investigations with HR and Loss Prevention.
• Support on the sales floor for coaching and development.
• Manage scheduling and staffing within budgeted hours.
• Maintain a clean and inviting store environment.
• Ensure compliance with policies, procedures, and reporting requirements.
• Respond promptly to communications and complete training on time.
• Protect company assets at all times.

Job Requirements

• Fluent in English and Spanish.
• At least 2 years of retail sales management experience, including sales processes and commissions.
• Experience in recruiting, hiring, and developing sales teams.
• Strong sales skills with a proven track record of exceeding targets.
• Leadership ability to motivate and develop others.
• Flexible availability, including evenings, weekends, and holidays.
• Proficiency with computers and wireless equipment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Reliable transportation to support multiple store locations within a 30-minute radius.
• Valid driver’s license and auto insurance.

Shift Details

• 8-hour shifts on weekdays and Saturdays.

Additional Information

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Telecommunications