Bilingual Retail Store Manager I (54626)

Mobilelink; Hartford (CT); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in telecommunications is seeking a Bilingual Retail Store Manager to lead a dynamic sales team. This role offers unlimited growth potential and the opportunity to shape the customer experience in a fast-paced environment. As a Retail Store Manager, you will drive sales, manage operations, and cultivate a motivated team. If you are passionate about retail and possess strong leadership skills, this is the perfect opportunity to advance your career in a supportive and thriving organization.

Benefits

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental, health, and vision insurance

Company-paid Life Insurance

Qualifications

• 2+ years of retail sales management experience required.
• Fluent in English and Spanish with strong communication skills.

Responsibilities

• Lead and motivate the sales team to achieve targets.
• Ensure exceptional customer experiences and operational standards.

Skills

Sales Management

Customer Service

Leadership

Bilingual (English/Spanish)

Organizational Skills

Tools

Computers

Wireless Equipment

Copiers

Fax Machines

Job description

Bilingual Retail Store Manager I (54626)

Join to apply for the Bilingual Retail Store Manager I (54626) role at Mobilelink

With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team, we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential to become part of a rapidly expanding national team.

The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location assigned. Successful RSMs will lead their team and drive success across all performance levels. Responsibilities include sales achievement, customer service, operational standards, and inventory management. The RSM must demonstrate strong leadership skills and develop, implement, and manage team and company programs and processes.

Why join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental, health, and vision insurance
• Company-paid Life Insurance

Role Responsibilities

• Execute sales, service, and customer experience initiatives in-store.
• Lead, coach, and motivate the team to succeed.
• Create a work environment where all employees can excel.
• Deliver exceptional customer experiences.
• Educate personnel on the compensation plan and sales maximization.
• Partner with the District Manager to launch new products, services, or processes.
• Train employees on new products and promotions.
• Assist with internal investigations in collaboration with HR and Loss Prevention.
• Support on the sales floor for coaching and development.
• Schedule and staff according to budgeted hours.
• Maintain a clean, inviting store environment.
• Adhere to compliance, processes, policies, and documentation standards.
• Respond promptly to communications.
• Complete required training timely.
• Protect company assets at all times.

Job Requirements

• Fluent in English and Spanish.
• At least 2 years of retail sales management experience, including sales processes and commissions.
• Proven experience in recruiting, hiring, and developing sales teams.
• Strong sales skills and ability to meet/exceed targets.
• Motivational leadership and team development skills.
• Flexible working hours, including evenings, weekends, and holidays.
• Proficient with computers, wireless equipment, copiers, and fax machines.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Reliable transportation to support multiple store locations within a 30-minute radius.
• Valid driver’s license and auto insurance.

Shift

• 8-hour shifts, weekdays and every Saturday.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Telecommunications