Bilingual Retail Banking Relationship Banker

BMO U.S.; Evergreen Park (IL); On-site; USD 42,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a customer-focused banking professional in the United States to deliver exceptional service and advise customers on financial solutions. The role emphasizes needs-based assessments, collaboration with branch teammates, and guidance on everyday banking, lending, and small business solutions.

Qualifications include 2–3 years of experience and a related post-secondary degree, with strong communication and problem-solving abilities.

Qualifications

• 2-3 years of relevant experience with a post-secondary degree or equivalent
• Strong interpersonal and communication skills
• Able to analyze customer needs and provide appropriate financial guidance
• Familiarity with personal banking, lending products and services
• Ability to work across channels and collaborate with team members

Responsibilities

• Identify customer needs and provide advice on financial solutions
• Lead needs-based assessments to grow loyalty and opportunities
• Promote tailored banking, lending and investment solutions
• Assist customers with digital and self-serve options
• Ensure accurate data entry and compliance with lending policies and regulations

Skills

Customer focus

Interpersonal skills

Communication skills

Analytical thinking

Problem solving

Team collaboration

Organizational skills

Education

Post-secondary degree in related field

Canada only: Investment products registration (optional)

Job description

BMO Financial Group is seeking a customer-focused banking professional in the United States to deliver exceptional service and advise customers on financial solutions. The role emphasizes needs-based assessments, collaboration with branch teammates, and guidance on everyday banking, lending, and small business solutions.

Qualifications include 2–3 years of experience and a related post-secondary degree, with strong communication and problem-solving abilities.