Bilingual Resource Specialist

Covenant House New Jersey; Newark (NJ); On-site; USD 58,000 - 70,000; Full time

Job summary

Covenant House New Jersey is hiring a Resource Specialist to manage casework for survivors in our statewide anti-human trafficking program. You will coordinate core services, shelter referrals, and trauma‑informed supports across multiple New Jersey counties.

The role requires collaboration with law enforcement, on‑call availability, and reliable transportation. A Bachelor’s degree is required, with preferred experience in trafficking prevention and working with survivors.

Qualifications

• Bachelor’s degree in social work, criminal justice, public policy, or related field (required).
• Experience working in, with, or training law enforcement preferred.
• Knowledge of human trafficking and experience with survivors preferred.
• Valid NJ driver’s license with an insurable driving record; own vehicle required.
• Lived experience with trafficking and/or homelessness encouraged.

Responsibilities

• Perform case management for survivors in CHNJ’s statewide anti-human trafficking program.
• Provide trauma‑informed connections to services in geographic locations.
• Coordinate core services and emergency shelter referrals as needed.
• Build a resource directory in communities where survivors live.
• Travel statewide to counties listed and provide on‑site outreach during raids or investigations.

Skills

Lived experience

Public safety coordination

Education

Bachelor’s degree in social work, criminal justice, public policy, or related field

Tools

Canva

Job description

The Resource Specialist is responsible for the case management of survivors who are participating in CHNJ’s statewide anti-human trafficking program. The Resource Specialist will connect survivors to services that are trauma informed in their geographical location. The Resource Specialist will provide all services with absolute respect and unconditional love.

• Support Department of Law and Public Safety Human Trafficking operations by providing on-site outreach to victims during raids and other law enforcement operations.
• Field calls from anti-trafficking hotlines and facilitate intake or referrals for callers seeking services.
• Work directly with individual victims of human trafficking to coordinate core services.
• Refer and connect all victims between 18-24 years old to appropriate CHNJ residential programming for emergency shelter and provision of core services.
• Provide case management to all victims of human trafficking to connect victims with core services in the appropriate geographic locations.
• Build up a directory of resources in the communities where survivors are living.
• Responsible for working with clients statewide, mainly (but not limited to) in the following counties: Sussex County, Warren County, Passaic County, Bergen County, Morris County, Essex County, Hudson County, Union County, Somerset County, Hunterdon County, Middlesex County, Mercer County, and Monmouth County.
• Must be flexible with their work schedule and able to adjust hours as needed, including working outside of standard 9:00 a.m.-5:00 p.m. business hours when required
• Must be comfortable providing transportation to clients; including driving survivors of human trafficking to appointments, shelters, court hearings, and other essential services.
• Track and manage linkages to outside referrals.
• Collect and enter data into the ETO database.
• Collect and enter data into any required performance management tools or other information systems.
• Document information regarding all client interaction, caseload progress and outside agency contact.
• Complete all related documentation including intake, assessments and transition.
• Provide on-call services to victims of human trafficking (rotating schedule).
• Required to respond to the work phone daily.
• Required to read and respond to emails daily.
• Represent the agency as needed.

Salary $64,000

* This position is a one year grant funded position

Experience and Skills

• Bachelor’s degree from an accredited college or university in social work, criminal justice, public policy, or a related field required. Lived and professional experience will be considered.
• Experience working in, with, or training law enforcement preferred.
• Knowledge of human trafficking, and experience working with survivors of human trafficking preferred
• Strong skills in Canva and developing slide decks preferred
• Valid NJ Driver’s license with an insurable driving record.
• Must have own vehicle for transportation
• Individuals with lived experience of human trafficking and/or homelessness are strongly encouraged to apply

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