Bilingual Resident Services Associate (Spanish)

Project Access Inc; Alexandria (VA); On-site; USD 23,866 - 33,992; Part time

Job summary

Project Access, Inc. is seeking an entry-level Resident Services Associate to support after-school and enrichment programs at the Family Resource Center.

You will work to connect residents with community services, help plan and implement curricula, and provide translation and referral support in a multigenerational setting. The role emphasizes youth development, community engagement, and hands-on program design.

Qualifications

• High school diploma.
• One year experience in education, social services, or related nonprofit work.
• Experience serving diverse populations demonstrating cultural competency and community awareness.
• Intermediate skill level with MS Office (Excel, Word, Publisher) & Outlook.
• Strong time management, administrative, and organizational skills.
• Strong communicator; high level of verbal, written, and listening skills.
• Valid Driver’s License, clean driving record, and current automobile insurance.
• Successful completion of a background check
• Able to lift up to 30 pounds which may include large boxes of food for a supplemental food distribution program. The physical activity of this position includes bending, walking, kneeling, reaching, and step climbing.

Responsibilities

• Assist the Resident Services Coordinator in linking residents with existing programs and services in the community, facilitating their access to services, and providing information and referral services
• Provide direct service for the After-School program which will include: planning, organizing, and implementing curriculum, monitoring participant progress, providing a stimulating, educational enhancement program
• Provide translation and interpretation services
• Assist staff in the creation of community building events
• Assist with the instruction of onsite classes, programs, after school tutoring, and other services.
• Outreach to residents to promote programs participation and involvement
• Distribute a monthly newsletter and fliers for residents to promote activities and programs onsite
• Assist with the coordination of onsite activities and recruiting new community- based organizations to provide services onsite
• Assist staff with retrieving and maintaining resident data that reflects resident service needs, demand for services, program and service post surveys, and referrals made through the Family Resource Center
• Maintain resident attendance records for programs, services, and events

Skills

Time management

Communication

Organizational skills

Verbal & written communication

Education

High school diploma

Tools

MS Office (Excel, Word, Publisher, Outlook)

Job description

About this position

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth. Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The Resident Services Associate plays a vital role in strengthening our community by supporting diverse programming at our Family Resource Center. Working alongside our Resident Services Coordinator, you\'ll help create meaningful experiences and essential services that enhance the lives of residents across all age groups—from energetic youth to valued seniors.

This entry-level opportunity is perfect for someone passionate about youth development who thrives on building connections with school-aged children. You\'ll gain hands-on experience designing engaging enrichment activities and developing creative lesson plans while making a real difference in your community. If you\'re eager to grow your skills in program development while contributing to a vibrant, multigenerational community environment, this role offers the perfect foundation for your career journey.

What you\'ll do

• Assist the Resident Services Coordinator in linking residents with existing programs and services in the community, facilitating their access to services, and providing information and referral services
• Provide direct service for the After-School program which will include: planning, organizing, and implementing curriculum, monitoring participant progress, providing a stimulating, educational enhancement program
• Provide translation and interpretation services
• Assist staff in the creation of community building events
• Assist with the instruction of onsite classes, programs, after school tutoring, and other services.
• Outreach to residents to promote programs participation and involvement
• Distribute a monthly newsletter and fliers for residents to promote activities and programs onsite
• Assist with the coordination of onsite activities and recruiting new community- based organizations to provide services onsite
• Assist staff with retrieving and maintaining resident data that reflects resident service needs, demand for services, program and service post surveys, and referrals made through the Family Resource Center
• Maintain resident attendance records for programs, services, and events

What you\'ll bring

• High school diploma
• One year experience in education, social services, or related nonprofit work
• Experience serving diverse populations demonstrating cultural competency and community awareness
• Intermediate skill level with MS Office (Excel, Word, Publisher) & Outlook.
• Strong time management, administrative, and organizational skills.
• Strong communicator; high level of verbal, written, and listening skills
• Valid Driver’s License, clean driving record, and current automobile insurance.
• Successful completion of a background check
• Able to lift up to 30 pounds which may include large boxes of food for a supplemental food distribution program. The physical activity of this position includes bending, walking, kneeling, reaching, and step climbing.

The details:

• This is a part-time (20 hrs/wk), non-exempt position
• Schedule: Tues-Fri 2pm-6pm, Sat 10am-2pm, every other Weds 4pm-8pm
• Wage: $21/hr
• Benefits offered:
• Term life insurance and an Employee Assistance Program
• Safe Harbor 401(k) with 4% company match
• Pro-rated paid time off + 14 paid holidays

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.