Bilingual Resident Services Associate (Farsi)

Project Access; Alexandria (VA); On-site; USD 23,866 - 33,992; Part time

Benefits offered by this job

Term life insurance

Employee Assistance Program

401(k) with company match

Pro-rated paid time off + 14 paid bank

Job summary

Project Access is seeking an entry-level Resident Services Associate to support diverse programming at our Family Resource Center. You will assist with linking residents to community programs, plan enrichment activities for youth, and help deliver services across all ages in a multigenerational setting.

You will gain hands-on experience designing curriculum, coordinating classes, and performing outreach while developing strong community connections.

Qualifications

• High school diploma (required).
• One year experience in education, social services, or related nonprofit work.
• Experience serving diverse populations demonstrating cultural competency and community awareness.
• Intermediate skill level with MS Office (Excel, Word, Publisher) & Outlook.
• Strong time management, administrative, and organizational skills.
• Strong communicator; high level of verbal, written, and listening skills.
• Valid Driver’s License, clean driving record, and current automobile insurance.
• Successful completion of a background check.
• Able to lift up to 30 pounds with occasional heavy lifting.

Responsibilities

• Assist the Resident Services Coordinator in linking residents with existing programs and services, facilitating access and referrals.
• Provide direct service for the After-School program: plan, organize, and implement curriculum; monitor progress.
• Provide translation and interpretation services.
• Assist staff in creating community building events.
• Assist with instruction of onsite classes, programs, after school tutoring, and other services.
• Conduct outreach to residents to promote participation.
• Distribute a monthly newsletter and fliers to promote activities onsite.
• Coordinate onsite activities and recruit new community-based organizations to provide services.
• Retrieve and maintain resident data reflecting service needs and referrals.
• Maintain resident attendance records for programs and events.

Skills

Strong communication

Time management

Administrative skills

Organizational skills

Verbal writing listening skills

Education

High school diploma

Tools

MS Office (Excel, Word, Publisher) & Outlook

Job description

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The Resident Services Associate plays a vital role in strengthening our community by supporting diverse programming at our Family Resource Center. Working alongside our Resident Services Coordinator, you'll help create meaningful experiences and essential services that enhance the lives of residents across all age groups—from energetic youth to valued seniors.

This entry-level opportunity is perfect for someone passionate about youth development who thrives on building connections with school-aged children. You'll gain hands‑on experience designing engaging enrichment activities and developing creative lesson plans while making a real difference in your community. If you're eager to grow your skills in program development while contributing to a vibrant, multigenerational community environment, this role offers the perfect foundation for your career journey.

What you’ll do

• Assist the Resident Services Coordinator in linking residents with existing programs and services in the community, facilitating their access to services, and providing information and referral services
• Provide direct service for the After‑School program which will include: planning, organizing, and implementing curriculum, monitoring participant progress, providing a stimulating, educational enhancement program
• Provide translation and interpretation services
• Assist staff in the creation of community building events
• Assist with the instruction of onsite classes, programs, after school tutoring, and other services.
• Outreach to residents to promote programs participation and involvement
• Distribute a monthly newsletter and fliers for residents to promote activities and programs onsite
• Assist with the coordination of onsite activities and recruiting new community‑based organizations to provide services onsite
• Assist staff with retrieving and maintaining resident data that reflects resident service needs, demand for services, program and service post surveys, and referrals made through the Family Resource Center
• Maintain resident attendance records for programs, services, and events

What you’ll bring

• High school diploma
• One year experience in education, social services, or related nonprofit work
• Experience serving diverse populations demonstrating cultural competency and community awareness
• Intermediate skill level with MS Office (Excel, Word, Publisher) & Outlook.
• Strong time management, administrative, and organizational skills.
• Strong communicator; high level of verbal, written, and listening skills
• Valid Driver’s License, clean driving record, and current automobile insurance.
• Successful completion of a background check
• Able to lift up to 30 pounds which may include large boxes of food for a supplemental food distribution program. The physical activity of this position includes bending, walking, kneeling, reaching, and step climbing.

The details

• This is a part‑time (20 hrs/wk), non‑exempt position
• Schedule: Tues‑Fri 2pm‑6pm, Sat 10am‑2pm, every other Weds 4pm‑8pm
• Wage: $21/hr
• Benefits offered:
• Term life insurance and an Employee Assistance Program
• Safe Harbor 401(k) with 4% company match
• Pro‑rated paid time off + 14 paid holidays

Project Access, Inc. is an at‑will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

The pay range for this role is:

21 - 21 USD per hour (Mason Van Dorn - VA)